Insights

Customer Service Excellence iiNet's reputation for delivering award-winning customer service positions it as a value-driven provider, presenting an opportunity to offer complementary customer experience enhancements or support solutions that align with their service-oriented brand.

Cybersecurity Challenges Recent cybersecurity breaches impacting hundreds of thousands of customers highlight a critical need for enhanced security infrastructure and risk management services, opening avenues for cybersecurity product offerings.

Network Expansion The launch of Ultra Broadband cable and Fibre1000 plans demonstrates iiNet's focus on expanding high-speed connectivity, suggesting potential for infrastructure upgrades, network management solutions, or IoT integration services.

Market Growth Potential With nearly one million customers and ongoing investments in regional broadband services, there is significant opportunity to supply targeted marketing solutions, customer analytics, or innovative offerings to support their growth trajectory.

Technological Stack Utilizing advanced tools like Salesforce, MySQL, and various CDN services indicates iiNet's openness to modern, scalable cloud solutions, creating prospects for cloud migration, data management, and software integration services.

iiNet Tech Stack

iiNet uses 8 technology products and services including Adobe After Effects, BootstrapCDN, Cloudflare CDN, and more. Explore iiNet's tech stack below.

  • Adobe After Effects
    Cad & Graphics
  • BootstrapCDN
    Content Delivery Network
  • Cloudflare CDN
    Content Delivery Network
  • Salesforce
    Customer Relationship Management
  • MySQL
    Database
  • JSON-LD
    Javascript Frameworks
  • Floating UI
    Javascript Libraries
  • Microsoft
    Miscellaneous

Media & News

iiNet's Email Address Formats

iiNet uses at least 1 format(s):
iiNet Email FormatsExamplePercentage
FLast@iinet.net.auJDoe@iinet.net.au
39%
FirstLast@iinet.net.auJohnDoe@iinet.net.au
29%
FirstL@iinet.net.auJohnD@iinet.net.au
17%
First.Last@iinet.net.auJohn.Doe@iinet.net.au
15%

Frequently Asked Questions

Where is iiNet's headquarters located?

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iiNet's main headquarters is located at Ground Floor, 502 Hay Street, Subiaco, Perth, Western Australia 6008, AU. The company has employees across 6 continents, including OceaniaAfricaAsia.

What is iiNet's phone number?

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You can contact iiNet's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is iiNet's official website and social media links?

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iiNet's official website is iinet.net.au and has social profiles on LinkedInCrunchbase.

How much revenue does iiNet generate?

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As of October 2025, iiNet's annual revenue is estimated to be $1.7B.

What is iiNet's NAICS code?

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iiNet's NAICS code is 517 - Telecommunications.

How many employees does iiNet have currently?

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As of October 2025, iiNet has approximately 1K employees across 6 continents, including OceaniaAfricaAsia. Key team members include Ceo: J. B.Owner: A. G.Owner: K. B.. Explore iiNet's employee directory with LeadIQ.

What industry does iiNet belong to?

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iiNet operates in the Telecommunications industry.

What technology does iiNet use?

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iiNet's tech stack includes Adobe After EffectsBootstrapCDNCloudflare CDNSalesforceMySQLJSON-LDFloating UIMicrosoft.

What is iiNet's email format?

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iiNet's email format typically follows the pattern of FLast@iinet.net.au. Find more iiNet email formats with LeadIQ.
iiNet

iiNet

TelecommunicationsAustralia1001-5000 Employees

iiNet is an Australian Internet Service Provider and a leading challenger in the telecommunications market. We're committed to making it simple for all Australians to get online across both our own ADSL2+ network and the exciting new nbn™ technologies. 

Our vision is to lead the market with services that harness the potential of the Internet and then differentiate with award-winning customer service. We employ more than 2,500 enthusiastic staff across four countries - 80 per cent of whom are employed to directly service nearly one million customers.

iiNet has a proud history of delivering awesome customer service, which has won us dozens of awards, including a silver medal in Customer Service at the 2015 Contact Centre World Best Practice Conference (Asia-Pacific).

A lot has changed since iiNet was founded in a suburban garage in 1993 and the broadband landscape continues to evolve. What hasn't changed is our passion for the transformative benefits of the Internet and our commitment to helping Australians connect better.

Section iconCompany Overview

Headquarters
Ground Floor, 502 Hay Street, Subiaco, Perth, Western Australia 6008, AU
Phone number
NAICS Code
517 - Telecommunications
Employees
1001-5000

Section iconFunding & Financials

  • $100M$250M

    iiNet's revenue is estimated to be in the range of $100M$250M

Section iconFunding & Financials

  • $100M$250M

    iiNet's revenue is estimated to be in the range of $100M$250M

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