Insights

Market Flexibility Impact Call Centre’s ability to provide highly adaptable and scalable contact center solutions positions it well to serve organizations seeking flexible outsourcing partners across various industries including health, lifestyle, and manufacturing, opening opportunities for tailored customer service and sales partnerships.

Security Credentials Being PCI DSS Level 1 Certified and included on the Visa Europe Merchant Agent list underscores a strong commitment to data security, making Impact an attractive partner for clients with high compliance standards in payment processing and customer confidentiality.

Technology Edge Utilizing a modern tech stack—including cloud infrastructure, MySQL, PHP, and CDN services—indicates the company's capability to support tech-driven, efficient, and innovative contact solutions, appealing to businesses seeking advanced digital engagement channels.

Market Positioning Compared to larger competitors with multi-million dollar revenues, Impact's focus on high-quality, personalized service in a mid-sized setup offers potential for clients looking for dedicated and scalable outsourced contact solutions with a more hands-on approach.

Growth Potential With a revenue range up to one million dollars and a focus on professional, value-added services, Impact Call Centre is positioned to expand its client base by emphasizing its commitment to world-class service and secure, adaptable contact solutions to growth-oriented companies.

Impact Call Centre Tech Stack

Impact Call Centre uses 8 technology products and services including Cloudflare CDN, Open Graph, MySQL, and more. Explore Impact Call Centre's tech stack below.

  • Cloudflare CDN
    Content Delivery Network
  • Open Graph
    Content Management System
  • MySQL
    Database
  • Slick
    Javascript Libraries
  • Skrollr
    Javascript Libraries
  • Modernizr
    Javascript Libraries
  • PHP
    Programming Languages
  • Apache
    Web Servers

Media & News

Impact Call Centre's Email Address Formats

Impact Call Centre uses at least 1 format(s):
Impact Call Centre Email FormatsExamplePercentage
First.Last@impactcallcentre.co.ukJohn.Doe@impactcallcentre.co.uk
49%
First@impactcallcentre.co.ukJohn@impactcallcentre.co.uk
1%
First.Last@impactcallcentre.co.ukJohn.Doe@impactcallcentre.co.uk
49%
First@impactcallcentre.co.ukJohn@impactcallcentre.co.uk
1%

Frequently Asked Questions

Where is Impact Call Centre's headquarters located?

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Impact Call Centre's main headquarters is located at Romsey, England United Kingdom. The company has employees across 4 continents, including EuropeAfricaAsia.

What is Impact Call Centre's phone number?

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You can contact Impact Call Centre's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Impact Call Centre's official website and social media links?

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Impact Call Centre's official website is impactcallcentre.co.uk and has social profiles on LinkedIn.

What is Impact Call Centre's NAICS code?

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Impact Call Centre's NAICS code is 56142 - Telephone Call Centers.

How many employees does Impact Call Centre have currently?

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As of February 2026, Impact Call Centre has approximately 77 employees across 4 continents, including EuropeAfricaAsia. Key team members include Head Of Customer Services: A. H.Head Of Customer Service: D. S.Director - Head Of Call Centre Sales: D. S.. Explore Impact Call Centre's employee directory with LeadIQ.

What industry does Impact Call Centre belong to?

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Impact Call Centre operates in the Telephone Call Centers industry.

What technology does Impact Call Centre use?

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Impact Call Centre's tech stack includes Cloudflare CDNOpen GraphMySQLSlickSkrollrModernizrPHPApache.

What is Impact Call Centre's email format?

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Impact Call Centre's email format typically follows the pattern of First.Last@impactcallcentre.co.uk. Find more Impact Call Centre email formats with LeadIQ.

When was Impact Call Centre founded?

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Impact Call Centre was founded in 2010.

Impact Call Centre

Telephone Call CentersEngland, United Kingdom51-200 Employees

Employing over 250 staff, we are a well-established, highly regarded and successful outsourced multi-channel contact centre. Impact Call Centre provides call centre solutions for companies that require outstanding complex or simple customer service and expert inbound and outbound sales. But we do more than that; we also nurture your customers as if there were our own and we believe in world class services every step of the way. Talk to us or even better visit! You’ll be glad that you did.

Impact Call Centre work with national companies and organisations operating in a wide variety of industries from health and lifestyle products, manufacturing companies offering product support, and telephone booking for services to name but a few. If your business requires high quality, professional call centre services from a company that would reflect your commitment to world class service then we would love to speak to you. Alternatively, why not make an appointment to visit our premises in Hampshire to see first-hand what an exceptional call centre operation looks like in action!  

Our contact centre services are highly professional, cost effective, flexible and scalable. Impact Call Centre are PCI DSS Level 1 Certified, one of a very few outsourced call centres on the Visa Europe Merchant Agent list, which shows our commitment to, and understanding of, the importance of credit card and data security at the very highest levels.    
 
We are passionate about delivering call centre services of the highest quality with a “can-do" approach 24 hours a day, every day! 

Why choose Impact? 

•	Knowledge, investment, attitude and experience.
•	IT driven.
• 	Adaptable partner who will add value to every project.      
•	Scalable resources and dynamic service.  

“To achieve excellence we believe in world class service every step of the way.”

Google MyBusiness page: https://g.page/impact-call-centre

Section iconCompany Overview

Headquarters
Romsey, England United Kingdom
Phone number
NAICS Code
56142 - Telephone Call Centers
Founded
2010
Employees
51-200

Section iconMedia & News

Section iconFunding & Financials

  • $1M

    Impact Call Centre's revenue is estimated to be in the range of $1M

Section iconFunding & Financials

  • $1M

    Impact Call Centre's revenue is estimated to be in the range of $1M

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