Insights

Global Expansion IntouchCX's recent expansion into the U.S. market, including office growth in Mesa, Arizona, and increased headcount, indicates a strategic focus on scaling operations and serving North American clients, presenting opportunities to partner with or support their regional growth initiatives.

Technological Innovation Recipient of the 2024 North American Technology Innovation Leadership Award and with recent acquisition of advanced AI moderation solutions like WebPurify, IntouchCX demonstrates a strong commitment to cutting-edge CX technology, suggesting prospects for solutions that enhance digital engagement and automation.

Industry Recognition Winning multiple awards at the Asia-Pacific Stevie Awards and being recognized as a top employer for diversity underscores IntouchCX’s leadership and reputation in customer experience management, which can facilitate trust and collaborative opportunities with enterprise clients seeking proven CX partners.

Diverse Service Portfolio IntouchCX offers comprehensive CX management, digital engagement, AI, and automation solutions tailored for big brands, indicating a potential avenue for expanding service offerings to companies looking to upgrade or diversify their customer service operations across multiple industries.

Financial Stability With revenue estimates between $100 million and $250 million and sustained long-term growth, IntouchCX presents a financially secure partner for joint ventures or technology integrations with companies seeking stability and proven success in the outsourcing and offshoring space.

IntouchCX Tech Stack

IntouchCX uses 8 technology products and services including Lucidchart, Odoo, DocuSign CLM, and more. Explore IntouchCX's tech stack below.

  • Lucidchart
    Charting
  • Odoo
    Content Management System
  • DocuSign CLM
    Customer Relationship Management
  • ADP Workforce Now
    Human Capital Management
  • Okta
    Identity Verification
  • Visual Studio Code
    Integrated Development Environments
  • LivePerson
    Live Chat
  • Office 365
    Office Suites

Media & News

IntouchCX's Email Address Formats

IntouchCX uses at least 2 format(s):
IntouchCX Email FormatsExamplePercentage
FLast@24-7intouch.comJDoe@24-7intouch.com
82%
LFirst@24-7intouch.comDJohn@24-7intouch.com
14%
FirstLast@24-7intouch.comJohnDoe@24-7intouch.com
1%
First.Last@24-7intouch.comJohn.Doe@24-7intouch.com
2%
FMiddleLast@24-7intouch.comJMichaelDoe@24-7intouch.com
1%
First.Last@intouchcx.comJohn.Doe@intouchcx.com
100%

Frequently Asked Questions

Where is IntouchCX's headquarters located?

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IntouchCX's main headquarters is located at 240 Kennedy St, Winnipeg, Manitoba R3C 1T1, CA. The company has employees across 6 continents, including AsiaNorth AmericaAfrica.

What is IntouchCX's official website and social media links?

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IntouchCX's official website is intouchcx.com and has social profiles on LinkedInCrunchbase.

What is IntouchCX's NAICS code?

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IntouchCX's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does IntouchCX have currently?

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As of October 2025, IntouchCX has approximately 11K employees across 6 continents, including AsiaNorth AmericaAfrica. Key team members include Chief Revenue Officer, Intouchcx: M. W.Chief Marketing Officer: W. C.Chief Experience Officer: B. S.. Explore IntouchCX's employee directory with LeadIQ.

What industry does IntouchCX belong to?

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IntouchCX operates in the Outsourcing and Offshoring Consulting industry.

What technology does IntouchCX use?

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IntouchCX's tech stack includes LucidchartOdooDocuSign CLMADP Workforce NowOktaVisual Studio CodeLivePersonOffice 365.

What is IntouchCX's email format?

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IntouchCX's email format typically follows the pattern of FLast@24-7intouch.com. Find more IntouchCX email formats with LeadIQ.

IntouchCX

Outsourcing and Offshoring ConsultingCanada10001+ Employees

We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul. We are revolutionizing the global customer experience across all industries, delivering value-driven CX management, digital engagement, and AI and automation solutions to the world’s best-known brands. 

We are partners in long-term growth, helping to scale and optimize our partners’ CX through our data-driven and brand-specific approach. We immerse ourselves in their worlds with curiosity, creativity, and innovation to deliver exceptional results. By providing actionable insights, we drive team performance and ROI alignment to meet our partners’ strategic goals. We tailor our programs to ensure end-to-end consistency, team well-being, and cultural alignment with their organizations.

For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

Section iconCompany Overview

Headquarters
240 Kennedy St, Winnipeg, Manitoba R3C 1T1, CA
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Employees
10001+

Section iconFunding & Financials

  • $100M$250M

    IntouchCX's revenue is estimated to be in the range of $100M$250M

Section iconFunding & Financials

  • $100M$250M

    IntouchCX's revenue is estimated to be in the range of $100M$250M

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