Insights

Strong Industry Recognition IntouchCX has been recognized as a leader in customer experience management by Frost Radar and Everest Group, highlighting its credibility and appeal to brands seeking top-tier CX solutions.

Expanding Workforce The company's recent hiring surge and expansion in Mesa, Arizona, indicate growth opportunities for partners needing scalable customer support and digital engagement services.

Technological Advancements With a focus on AI-powered solutions like content moderation and automation, IntouchCX is positioned to serve clients looking to enhance operational efficiency and modernize customer interactions.

Strategic Acquisitions The acquisition of WebPurify demonstrates a commitment to expanding AI-driven content moderation capabilities, offering new upselling avenues for clients with complex digital compliance needs.

Awards and Industry Presence Multiple accolades at the Asia-Pacific Stevie Awards and recognition as a top employer suggest a strong brand reputation, making IntouchCX attractive for clients prioritizing innovative and reputable partners.

IntouchCX Tech Stack

IntouchCX uses 8 technology products and services including Lucidchart, Odoo, DocuSign CLM, and more. Explore IntouchCX's tech stack below.

  • Lucidchart
    Charting
  • Odoo
    Content Management System
  • DocuSign CLM
    Customer Relationship Management
  • ADP Workforce Now
    Human Capital Management
  • Okta
    Identity Verification
  • Visual Studio Code
    Integrated Development Environments
  • LivePerson
    Live Chat
  • Office 365
    Office Suites

Media & News

IntouchCX's Email Address Formats

IntouchCX uses at least 2 format(s):
IntouchCX Email FormatsExamplePercentage
FLast@24-7intouch.comJDoe@24-7intouch.com
82%
LFirst@24-7intouch.comDJohn@24-7intouch.com
14%
FirstLast@24-7intouch.comJohnDoe@24-7intouch.com
1%
First.Last@24-7intouch.comJohn.Doe@24-7intouch.com
2%
FMiddleLast@24-7intouch.comJMichaelDoe@24-7intouch.com
1%
First.Last@intouchcx.comJohn.Doe@intouchcx.com
100%

Frequently Asked Questions

Where is IntouchCX's headquarters located?

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IntouchCX's main headquarters is located at 240 Kennedy Street Winnipeg, Manitoba r3c 1t1 Canada. The company has employees across 5 continents, including AsiaNorth AmericaAfrica.

What is IntouchCX's official website and social media links?

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IntouchCX's official website is intouchcx.com and has social profiles on LinkedInCrunchbase.

What is IntouchCX's NAICS code?

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IntouchCX's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does IntouchCX have currently?

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As of February 2026, IntouchCX has approximately 12K employees across 5 continents, including AsiaNorth AmericaAfrica. Key team members include Chief Revenue Officer, Intouchcx: M. W.Chief Marketing Officer: W. C.Chief Experience Officer: B. S.. Explore IntouchCX's employee directory with LeadIQ.

What industry does IntouchCX belong to?

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IntouchCX operates in the Outsourcing and Offshoring Consulting industry.

What technology does IntouchCX use?

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IntouchCX's tech stack includes LucidchartOdooDocuSign CLMADP Workforce NowOktaVisual Studio CodeLivePersonOffice 365.

What is IntouchCX's email format?

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IntouchCX's email format typically follows the pattern of FLast@24-7intouch.com. Find more IntouchCX email formats with LeadIQ.

IntouchCX

Outsourcing and Offshoring ConsultingManitoba, Canada10001+ Employees

We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul. We are revolutionizing the global customer experience across all industries, delivering value-driven CX management, digital engagement, and AI and automation solutions to the world’s best-known brands. 

We are partners in long-term growth, helping to scale and optimize our partners’ CX through our data-driven and brand-specific approach. We immerse ourselves in their worlds with curiosity, creativity, and innovation to deliver exceptional results. By providing actionable insights, we drive team performance and ROI alignment to meet our partners’ strategic goals. We tailor our programs to ensure end-to-end consistency, team well-being, and cultural alignment with their organizations.

For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

Section iconCompany Overview

Headquarters
240 Kennedy Street Winnipeg, Manitoba r3c 1t1 Canada
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Employees
10001+

Section iconFunding & Financials

  • $100M$250M

    IntouchCX's revenue is estimated to be in the range of $100M$250M

Section iconFunding & Financials

  • $100M$250M

    IntouchCX's revenue is estimated to be in the range of $100M$250M

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