Insights

Strong Industry Recognition IntouchCX has been recognized as a leader in customer experience management by Frost Radar and Everest Group, demonstrating its proven reputation and credibility in delivering high-quality CX solutions, which can be leveraged to attract new clients seeking trusted partners.

Scalable Expansion Recent increases in workforce and office expansions in the U.S. highlight the company's growth momentum and capacity to handle larger, more complex client accounts, presenting opportunities for tailored, large-scale outsourcing partnerships.

Technology-Driven Approach With a focus on AI integration and recent acquisition of content moderation solutions like WebPurify, IntouchCX emphasizes innovative, tech-first services that appeal to organizations seeking cutting-edge automation and digital engagement strategies.

Industry Awards & Accolades Multiple industry awards, including the Asia-Pacific Stevie and employer recognition, reinforce the company’s competitive positioning as a top employer and service provider, ideal for prospects prioritizing trusted, award-winning partners.

Financial Stability With reported revenues between $100 million and $250 million, IntouchCX demonstrates strong financial health and market presence, offering reassurance for enterprise clients looking for reliable, long-term outsourcing collaborations.

IntouchCX Tech Stack

IntouchCX uses 8 technology products and services including Lucidchart, Odoo, DocuSign CLM, and more. Explore IntouchCX's tech stack below.

  • Lucidchart
    Charting
  • Odoo
    Content Management System
  • DocuSign CLM
    Customer Relationship Management
  • ADP Workforce Now
    Human Capital Management
  • Okta
    Identity Verification
  • Visual Studio Code
    Integrated Development Environments
  • LivePerson
    Live Chat
  • Office 365
    Office Suites

Media & News

IntouchCX's Email Address Formats

IntouchCX uses at least 2 format(s):
IntouchCX Email FormatsExamplePercentage
FLast@24-7intouch.comJDoe@24-7intouch.com
82%
LFirst@24-7intouch.comDJohn@24-7intouch.com
14%
FirstLast@24-7intouch.comJohnDoe@24-7intouch.com
1%
First.Last@24-7intouch.comJohn.Doe@24-7intouch.com
2%
FMiddleLast@24-7intouch.comJMichaelDoe@24-7intouch.com
1%
First.Last@intouchcx.comJohn.Doe@intouchcx.com
100%

Frequently Asked Questions

What is IntouchCX's official website and social media links?

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IntouchCX's official website is intouchcx.com and has social profiles on LinkedInCrunchbase.

What is IntouchCX's NAICS code?

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IntouchCX's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does IntouchCX have currently?

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As of December 2025, IntouchCX has approximately 11K employees across 5 continents, including AsiaNorth AmericaAfrica. Key team members include Chief Revenue Officer, Intouchcx: M. W.Chief Marketing Officer: W. C.Chief Experience Officer: B. S.. Explore IntouchCX's employee directory with LeadIQ.

What industry does IntouchCX belong to?

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IntouchCX operates in the Outsourcing and Offshoring Consulting industry.

What technology does IntouchCX use?

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IntouchCX's tech stack includes LucidchartOdooDocuSign CLMADP Workforce NowOktaVisual Studio CodeLivePersonOffice 365.

What is IntouchCX's email format?

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IntouchCX's email format typically follows the pattern of FLast@24-7intouch.com. Find more IntouchCX email formats with LeadIQ.

IntouchCX

Outsourcing and Offshoring ConsultingManitoba, Canada10001+ Employees

We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul. We are revolutionizing the global customer experience across all industries, delivering value-driven CX management, digital engagement, and AI and automation solutions to the world’s best-known brands. 

We are partners in long-term growth, helping to scale and optimize our partners’ CX through our data-driven and brand-specific approach. We immerse ourselves in their worlds with curiosity, creativity, and innovation to deliver exceptional results. By providing actionable insights, we drive team performance and ROI alignment to meet our partners’ strategic goals. We tailor our programs to ensure end-to-end consistency, team well-being, and cultural alignment with their organizations.

For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

Section iconCompany Overview

NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Employees
10001+

Section iconFunding & Financials

  • $100M$250M

    IntouchCX's revenue is estimated to be in the range of $100M$250M

Section iconFunding & Financials

  • $100M$250M

    IntouchCX's revenue is estimated to be in the range of $100M$250M

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