Insights

Global AI CX Position IntouchCX as an AI-first CX management partner with a large global delivery capability, enabling enterprise brands to scale high-volume customer experiences across industries while aligning CX programs to strategic ROI goals.

Trust and Safety Leverage the WebPurify acquisition and AI-powered moderation to offer brand-safety, content moderation, and back-office support, creating cross-sell opportunities for platforms and marketplaces that require trusted user interactions and compliant workflows.

Proven Leadership Highlight recognized leadership from Everest Group, Frost Radar, Asia-Pacific Stevie Awards, and Forbes-style employer accolades to ease procurement risk and support longer-term partnerships with large enterprises.

Global Growth Target expansion in Asia-Pacific and other geographies where clients are scaling CX operations, emphasizing IntouchCX's diverse delivery footprint and experience serving global brands.

Culture and Scale Emphasize strong culture alignment and employee well-being as a differentiator for reducing attrition risk and ensuring consistent service levels, with a compelling case for multi-year deals and ongoing optimization.

IntouchCX Tech Stack

IntouchCX uses 8 technology products and services including Adobe Illustrator, HashiCorp Terraform, Microsoft SharePoint, and more. Explore IntouchCX's tech stack below.

  • Adobe Illustrator
    Cad & Graphics
  • HashiCorp Terraform
    Configuration Management
  • Microsoft SharePoint
    Content Management System
  • SAML
    Identity And Access Management
  • Asana
    Issue Trackers
  • Angular
    Javascript Frameworks
  • Genesys Cloud
    Marketing Automation
  • Telligent
    Online Community Software

Media & News

IntouchCX's Email Address Formats

IntouchCX uses at least 2 format(s):
IntouchCX Email FormatsExamplePercentage
FLast@24-7intouch.comJDoe@24-7intouch.com
84%
LFirst@24-7intouch.comDJohn@24-7intouch.com
13%
FirstLast@24-7intouch.comJohnDoe@24-7intouch.com
2%
First.Last@24-7intouch.comJohn.Doe@24-7intouch.com
1%
First.Last@intouchcx.comJohn.Doe@intouchcx.com
100%

Frequently Asked Questions

Where is IntouchCX's headquarters located?

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IntouchCX's main headquarters is located at 240 Kennedy Street Winnipeg, Manitoba r3c 1t1 Canada. The company has employees across 5 continents, including AsiaNorth AmericaAfrica.

What is IntouchCX's official website and social media links?

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IntouchCX's official website is intouchcx.com and has social profiles on LinkedInCrunchbase.

What is IntouchCX's NAICS code?

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IntouchCX's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does IntouchCX have currently?

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As of May 2026, IntouchCX has approximately 13K employees across 5 continents, including AsiaNorth AmericaAfrica. Key team members include Chief Revenue Officer, Intouchcx: M. W.Chief Marketing Officer: W. C.Chief Experience Officer: B. S.. Explore IntouchCX's employee directory with LeadIQ.

What industry does IntouchCX belong to?

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IntouchCX operates in the Outsourcing and Offshoring Consulting industry.

What technology does IntouchCX use?

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IntouchCX's tech stack includes Adobe IllustratorHashiCorp TerraformMicrosoft SharePointSAMLAsanaAngularGenesys CloudTelligent.

What is IntouchCX's email format?

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IntouchCX's email format typically follows the pattern of FLast@24-7intouch.com. Find more IntouchCX email formats with LeadIQ.

IntouchCX

Outsourcing and Offshoring ConsultingManitoba, Canada10001+ Employees

IntouchCX is an outsourcing and offshoring consulting company based in Winnipeg, Manitoba, Canada, with a workforce of more than 10,000 employees. It provides customer experience management, digital engagement, and AI- and automation-enabled solutions to brands across industries. With more than 20 years in operation, the company pursues a data-driven, brand-specific approach to growing and optimizing customer experiences. In January 2025, IntouchCX acquired WebPurify, a provider of AI-powered and human-driven content moderation solutions. The company has earned industry recognition, including eight Stevie Awards at the Asia-Pacific Stevie Awards in 2026.

Section iconCompany Overview

Headquarters
240 Kennedy Street Winnipeg, Manitoba r3c 1t1 Canada
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Employees
10001+

Section iconFunding & Financials

  • $100M$250M

    IntouchCX's revenue is estimated to be in the range of $100M$250M

Section iconFunding & Financials

  • $100M$250M

    IntouchCX's revenue is estimated to be in the range of $100M$250M

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