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Insights

Sustainability leadership IntouchCX recently earned the 2026 Sustainability Leadership Award, highlighting a strong ESG focus and potential for sustainability-driven CX transformations for clients prioritizing responsible operations.

Philippines expansion Major headcount growth planned in the Philippines with 4,000 new roles by Q1 2027 and new GH Tower Campus facilities, signaling scale opportunities for offshore CX, back-office, and AI-enabled service delivery.

AI powered CX Ambitious AI and automation footprint across CX management, digital engagement, trust and safety, and back-office operations presents opportunities to upsell AI-driven optimization, analytics, and automation integrations.

Awarded leadership Multiple industry recognitions (Stevie Awards, Everest Group Leadership, Frost Radar Leader, Top Employer awards) suggest credibility to pursue enterprise CX modernization and multi-region contracts with confidence.

Financial scale Revenue in the 100M–250M range with a long-standing client-first approach and data-driven ROI alignment indicate readiness for larger multi-year deals, global delivery programs, and cross-sell across industries.

Similar companies to IntouchCX

IntouchCX Tech Stack

IntouchCX uses 8 technology products and services including Microsoft Power Automate, AutoCAD, InVision, and more. Explore IntouchCX's tech stack below.

Media & News

IntouchCX's Email Address Formats

IntouchCX uses at least 5 email formats:
IntouchCX Email FormatsExamplePercentage
FLast@24-7intouch.comJDoe@24-7intouch.com
84%
LFirst@24-7intouch.comDJohn@24-7intouch.com
13%
FirstLast@24-7intouch.comJohnDoe@24-7intouch.com
2%
First.Last@24-7intouch.comJohn.Doe@24-7intouch.com
1%
First.Last@intouchcx.comJohn.Doe@intouchcx.com
100%

Frequently Asked Questions

What is IntouchCX's official website and social media links?

Minus sign iconPlus sign iconIntouchCX's official website is intouchcx.com and has social profiles on LinkedIn and Crunchbase.

How much revenue does IntouchCX generate?

Minus sign iconPlus sign icon As of August 2026, IntouchCX's annual revenue is estimated to be $100M - $250M.

What is IntouchCX's NAICS code?

Minus sign iconPlus sign iconIntouchCX's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does IntouchCX have currently?

Minus sign iconPlus sign iconAs of August 2026, IntouchCX has approximately 14K employees across 5 continents, including Asia, North America and Africa. Key team members include Chief Revenue Officer, Intouchcx: M. W., Chief Marketing Officer: W. C. and Chief Experience Officer: B. S. Explore IntouchCX's employee directory with LeadIQ.

What industry does IntouchCX belong to?

Minus sign iconPlus sign iconIntouchCX operates in the Outsourcing and Offshoring Consulting industry.

What technology does IntouchCX use?

Minus sign iconPlus sign iconIntouchCX's tech stack includes Microsoft Power Automate, AutoCAD, InVision, Figma, Azure DevOps, NetSuite, ChatGPT and Google Cloud.

What is IntouchCX's email format?

Minus sign iconPlus sign iconIntouchCX's email format typically follows the pattern of FLast@24-7intouch.com. Find more IntouchCX email formats with LeadIQ.

How much funding has IntouchCX raised to date?

Minus sign iconPlus sign icon As of August 2026, IntouchCX has raised $839K in funding. The last funding round occurred on Oct 01, 2021.
IntouchCX logo

IntouchCX

Outsourcing and Offshoring ConsultingManitoba, Canada10001+ Employees

IntouchCX is an outsourcing and offshoring consulting company based in Winnipeg, Manitoba, Canada, with a workforce of more than 10,000 employees. It provides customer experience management, digital engagement, and AI- and automation-enabled solutions to brands across industries. With more than 20 years in operation, the company pursues a data-driven, brand-specific approach to growing and optimizing customer experiences. In January 2025, IntouchCX acquired WebPurify, a provider of AI-powered and human-driven content moderation solutions. The company has earned industry recognition, including eight Stevie Awards at the Asia-Pacific Stevie Awards in 2026.

Section iconCompany Overview

Website
intouchcx.com
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Employees
10001+

Section iconMedia & News

Section iconFunding & Financials

  • $839K

    IntouchCX has raised a total of $839K of funding over 3 rounds. Their latest funding round was raised on Oct 01, 2021 as a Debt Financing.

  • $100M - $250M

    IntouchCX's revenue is estimated to be in the range of $100M - $250M

Company Leadership

  • Chief Revenue Officer, Intouchcx at IntouchCX
    M. W.
    Chief Revenue Officer, Intouchcx
    Mobile Phone
  • Chief Marketing Officer at IntouchCX
    W. C.
    Chief Marketing Officer
    Mobile Phone
  • Chief Experience Officer at IntouchCX
    B. S.
    Chief Experience Officer
    Mobile Phone
  • Chief Legal Officer at IntouchCX
    H. G. L. M. M.
    Chief Legal Officer
    Mobile Phone
  • Chief People & Admin Officer at IntouchCX
    D. H.
    Chief People & Admin Officer
    Mobile Phone

Employee Directory

  • Chief Legal Officer at IntouchCX
    H. G. L. M. M.
    Chief Legal Officer
    Mobile Phone
  • Chief People & Admin Officer at IntouchCX
    D. H.
    Chief People & Admin Officer
    Mobile Phone
  • Global Coo at IntouchCX
    M. H.
    Global Coo
    Mobile Phone
  • Chief Financial Officer at IntouchCX
    S. B.
    Chief Financial Officer
    Mobile Phone
  • Chief Strategy Officer at IntouchCX
    A. S.
    Chief Strategy Officer
    Mobile Phone

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