Advanced Security Services Lumen Technologies recently launched advanced managed detection and response services to monitor and block security threats, including AI-powered attacks. This offering can be positioned as a superior security solution for clients looking to enhance their cybersecurity measures.

Zero Trust Network Access Lumen Technologies introduced a managed zero trust network access service in partnership with Zscaler, aimed at helping government agencies and affiliates mitigate cybersecurity risks. This service aligns with the growing demand for secure access solutions, providing an opportunity to target security-conscious clients.

Contact Center Solutions Lumen Technologies expanded its partnership with Zoom Technologies Inc. to support contact center solutions. This initiative presents a chance to offer integrated communication and collaboration tools to businesses looking to enhance customer engagement and streamline operations.

Leadership Transition With the appointment of Chad Ho as the new executive vice president and chief legal officer, Lumen Technologies has experienced a change in leadership. Leveraging this transition event can open doors for discussions around potential business collaborations or service evaluations.

Incident Response Readiness The recent incident at Lumen Technologies involving a water line break highlights the importance of disaster recovery and incident response readiness. This incident can prompt discussions with organizations looking to strengthen their business continuity plans and disaster recovery capabilities.