Strong Market Presence With a revenue range of 250 to 500 million dollars and nearly a thousand employees, Birch Communications (now part of Fusion Connect) demonstrates a robust footprint in the IT and communication services sector, presenting opportunities for tailored enterprise solutions.
Recent Growth Initiatives Fusion Connect's recent appointments of a new CRO and leadership in partner sales, along with recognitions for workplace excellence, indicate ongoing expansion efforts and a focus on enhancing customer experience—ideal for identifying upsell and cross-sell opportunities.
Recognition & Awards Achievements as a top cloud communications provider and workplace recognitions highlight the company's competitive edge and commitment to quality, making them a prime target for premium cloud and managed service offerings.
Strategic Partnerships Partnership with TRI-TEC Communications for UCaaS, CCaaS, and managed SD-WAN solutions shows openness to expanding service portfolios through collaborations, providing potential entry points for additional integrated solutions.
Focus on Customer Experience Focusing on award-winning customer service and executive-level leadership in customer experience suggests opportunities to present advanced contact center, CRM, or customer engagement technologies to enhance client retention and loyalty.