Insights

Growing Market Presence Capacity's recent acquisition of multiple AI-driven support automation companies indicates a strategic expansion and increased market penetration, presenting opportunities to target clients seeking integrated voice and omnichannel support solutions.

Innovative Technology Stack Leveraging advanced speech recognition, AI-powered voice authentication, and generative AI, Capacity offers scalable and cutting-edge support solutions suitable for diverse industries such as healthcare, government, and entertainment, which can be targeted for upselling.

Expanding Customer Base With nearly 20,000 worldwide customers in contact centers, Capacity’s platform demonstrates broad adoption, offering avenues to identify enterprise clients aiming to modernize their support systems with AI automation.

Financial Growth Signals Recent funding of 92 million dollars and significant acquisitions suggest a growth-oriented roadmap, creating opportunities for partnerships and enterprise sales with organizations looking to leverage AI for cost reduction and efficiency.

Industry Evolution The company's focus on support automation via omnichannel platforms aligns with the increasing industry trend toward AI-driven customer engagement, positioning it as a preferred vendor for businesses seeking innovative customer experience solutions.

Similar companies to LumenVox

LumenVox Tech Stack

LumenVox uses 8 technology products and services including Google Optimize, Facebook Pixel, Domo, and more. Explore LumenVox's tech stack below.

Google Optimize
A/B Testing
Facebook Pixel
Analytics
Domo
Business Intelligence
Twemoji
Font Scripts
HubSpot
Marketing Automation
Microsoft Azure
Platform As A Service
Paylocity
Recruitment Marketing
CSS
Web Tools And Plugins

Media & News

LumenVox's Email Address Formats

LumenVox uses at least 2 format(s):

LumenVox Email Formats	Example	Percentage
FirstLast@lumenvox.com	JohnDoe@lumenvox.com	76%
First.Last@lumenvox.com	John.Doe@lumenvox.com	10%
First@lumenvox.com	John@lumenvox.com	9%
LastFirst@lumenvox.com	DoeJohn@lumenvox.com	2%
FirLast@lumenvox.com	JohDoe@lumenvox.com	1%
LastF@lumenvox.com	DoeJ@lumenvox.com	2%
First.Last@capacity.com	John.Doe@capacity.com	88%
Last@capacity.com	Doe@capacity.com	8%
First@capacity.com	John@capacity.com	3%
First.Last@capacity.com	John.Doe@capacity.com	1%

Frequently Asked Questions

Where is LumenVox's headquarters located?

LumenVox's main headquarters is located at 591 Camino de la Reina, San Diego, California 92108, US. The company has employees across 4 continents, including North AmericaEuropeAfrica.

What is LumenVox's phone number?

You can contact LumenVox's main corporate office by phone at

+1-858-707-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is LumenVox's official website and social media links?

LumenVox's official website is capacity.com and has social profiles on LinkedIn.

What is LumenVox's NAICS code?

LumenVox's NAICS code is 5112 - Software Publishers.

How many employees does LumenVox have currently?

As of October 2025, LumenVox has approximately 51 employees across 4 continents, including North AmericaEuropeAfrica. Key team members include Vice President Of Sales: D. D.Vice President Of Sales: D.Chairman And Founder: E. M.. Explore LumenVox's employee directory with LeadIQ.

What industry does LumenVox belong to?

LumenVox operates in the Software Development industry.

What technology does LumenVox use?

LumenVox's tech stack includes Google OptimizeFacebook PixelDomoTwemojiHubSpotMicrosoft AzurePaylocityCSS.

What is LumenVox's email format?

LumenVox's email format typically follows the pattern of FirstLast@lumenvox.com. Find more LumenVox email formats with LeadIQ.

When was LumenVox founded?

LumenVox was founded in 2001.

LumenVox

Software DevelopmentUnited States51-200 Employees

Since being acquired in 2023 by Capacity, the LumenVox LinkedIn page is inactive. Please stay connected with us at linkedin.com/company/teamcapacity.

LumenVox is now Capacity Voice, which reduces call volumes, improves customer experiences and resolves support issues instantly with AI-powered voice automation. Our advanced speech recognition and voice authentication transforms customer experiences.

As part of Capacity, an omnichannel support automation platform, Capacity Voice helps clients drive down support costs, improve knowledge access, and increase efficiency with practical and generative AI. 

We offer solutions for intelligent virtual agents, employee enablement and agent assist, and process automation to nearly 20,000 companies worldwide.

Today, Capacity automates support over chat, SMS, voice, web, email, helpdesks, and more in one single platform. Learn more at capacity.com.