Insights

Rapid Market Expansion Capacity has aggressively expanded through multiple acquisitions including Creovai, KLaunch, Call Criteria, and Verbio Technologies, positioning itself as a leading support automation platform with a broad portfolio of features and capabilities suitable for diverse industries.

Innovative AI Solutions With a focus on AI-driven voice automation, virtual agents, and real-time agent assist tools, Capacity offers advanced speech recognition and conversational AI, making their solutions highly appealing to organizations seeking to modernize customer support operations.

Financial Growth Opportunities While currently generating revenue between 1M and 10M, Capacity's recent $92M investment and credit facilities indicate strong financial backing and growth potential, enabling expansion into larger enterprise markets.

Industry Diversification Capacity's solutions serve a wide range of sectors including government, healthcare, nonprofits, and entertainment, suggesting sales opportunities across various customer segments looking for customizable, AI-powered support solutions.

Global and Technological Reach Operating through a scalable platform that supports omnichannel communication channels and utilizing an advanced tech stack, Capacity is well-positioned to offer flexible, integrated AI tools to enterprises seeking comprehensive support automation solutions worldwide.

LumenVox Tech Stack

LumenVox uses 8 technology products and services including Google Optimize, Facebook Pixel, Domo, and more. Explore LumenVox's tech stack below.

  • Google Optimize
    A/B Testing
  • Facebook Pixel
    Analytics
  • Domo
    Business Intelligence
  • Twemoji
    Font Scripts
  • HubSpot
    Marketing Automation
  • Microsoft Azure
    Platform As A Service
  • Paylocity
    Recruitment Marketing
  • CSS
    Web Tools And Plugins

Media & News

LumenVox's Email Address Formats

LumenVox uses at least 2 format(s):
LumenVox Email FormatsExamplePercentage
FirstLast@lumenvox.comJohnDoe@lumenvox.com
76%
First.Last@lumenvox.comJohn.Doe@lumenvox.com
10%
First@lumenvox.comJohn@lumenvox.com
9%
LastFirst@lumenvox.comDoeJohn@lumenvox.com
2%
FirLast@lumenvox.comJohDoe@lumenvox.com
1%
LastF@lumenvox.comDoeJ@lumenvox.com
2%
First.Last@capacity.comJohn.Doe@capacity.com
88%
Last@capacity.comDoe@capacity.com
8%
First@capacity.comJohn@capacity.com
4%

Frequently Asked Questions

Where is LumenVox's headquarters located?

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LumenVox's main headquarters is located at 591 Camino de la Reina San Diego, California 92108 United States. The company has employees across 3 continents, including North AmericaAsiaEurope.

What is LumenVox's phone number?

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You can contact LumenVox's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is LumenVox's official website and social media links?

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LumenVox's official website is capacity.com and has social profiles on LinkedIn.

What is LumenVox's SIC code NAICS code?

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LumenVox's SIC code is 7372 - Prepackaged Software NAICS code is 5112 - Software Publishers.

How many employees does LumenVox have currently?

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As of April 2026, LumenVox has approximately 9 employees across 3 continents, including North AmericaAsiaEurope. Key team members include Vice President Of Sales: D. D.Vice President Of Sales: D.Chairman And Founder: E. M.. Explore LumenVox's employee directory with LeadIQ.

What industry does LumenVox belong to?

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LumenVox operates in the Software Development industry.

What technology does LumenVox use?

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LumenVox's tech stack includes Google OptimizeFacebook PixelDomoTwemojiHubSpotMicrosoft AzurePaylocityCSS.

What is LumenVox's email format?

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LumenVox's email format typically follows the pattern of FirstLast@lumenvox.com. Find more LumenVox email formats with LeadIQ.

When was LumenVox founded?

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LumenVox was founded in 2001.

LumenVox

Software DevelopmentCalifornia, United States2-10 Employees

Since being acquired in 2023 by Capacity, the LumenVox LinkedIn page is inactive. Please stay connected with us at linkedin.com/company/teamcapacity.

LumenVox is now Capacity Voice, which reduces call volumes, improves customer experiences and resolves support issues instantly with AI-powered voice automation. Our advanced speech recognition and voice authentication transforms customer experiences.

As part of Capacity, an omnichannel support automation platform, Capacity Voice helps clients drive down support costs, improve knowledge access, and increase efficiency with practical and generative AI. 

We offer solutions for intelligent virtual agents, employee enablement and agent assist, and process automation to nearly 20,000 companies worldwide.

Today, Capacity automates support over chat, SMS, voice, web, email, helpdesks, and more in one single platform. Learn more at capacity.com.

Section iconCompany Overview

Headquarters
591 Camino de la Reina San Diego, California 92108 United States
Phone number
SIC Code
7372 - Prepackaged Software
NAICS Code
5112 - Software Publishers
Founded
2001
Employees
2-10

Section iconFunding & Financials

  • $1M$10M

    LumenVox's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $1M$10M

    LumenVox's revenue is estimated to be in the range of $1M$10M

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