Global Expansion Majorel's recent openings in Detroit and expansion into Eastern Europe, Africa, and the US demonstrate ongoing growth and a focus on strengthening regional presence, presenting opportunities to offer tailored outsourcing solutions across diverse markets.

Technological Innovation The launch of digital platforms like Majorel Infinity and majBOT indicates a strategic emphasis on digital customer engagement, opening avenues to introduce advanced AI, automation, and omnichannel support solutions to enhance their digital transformation efforts.

Business Optimization The recent headcount reduction due to loss of Meta content moderation business reveals a flexible operational approach, suggesting potential for providing consultancy on workflow optimization, cost efficiency, and diversified service offerings to adapt to market changes.

Service Diversification Majorel's acquisitions of digital and CX companies like Isilis and Junokai, along with platform launches, point to a strategy of service diversification, offering sales opportunities in digital transformation consultancy, content moderation, and omnichannel customer experience enhancement.

Market Position With a broad multilingual workforce operating across 45 countries and a focus on reliable, agile customer service, there is potential to pitch scalable, multilingual support solutions, especially tailored for global brands seeking seamless international customer engagement.