Longstanding CX Network Research has over 30 years of experience in customer experience research and a large London-based team, indicating a stable partner for sophisticated CX programs and multi-location projects that can scale with client needs.

Dedicated CX Capabilities With in-house qualitative and quantitative experts, four call centres (170+ CATI stations), online software, reporting portals, and customer feedback systems, they offer end-to-end CX research and continuous listening programs ideal for clients seeking comprehensive insights.

Scaleable Research Existing head office team of 50+ in London plus offices in Bristol and Edinburgh suggests regional coverage and capacity for national UK programs, enabling growth opportunities with mid-market and enterprise brands needing diverse respondent access.

Technology Stack Utilizes widely adopted tools such as Google Analytics, Mailchimp, Bootstrap, jQuery, and reporting portals, which can facilitate data integration, dashboards, and scalable outreach—potential for cross-sell into analytics, marketing automation, and UX measurement services.

Mid-Market Focus Revenue in the $1M–$10M range and employee count in the 11–50 band places Network Research in the mid-market segment, presenting opportunities to upsell broader CX programs, loyalty measurement, NPD support, and ongoing customer feedback platforms to growing UK brands and established mid-sized firms.