Insights

Strong Customer Loyalty With nearly 1.6 million customers and a high satisfaction rating of 93% in 2023, OneFamily demonstrates excellent customer retention and engagement, indicating opportunities to introduce new financial products and cross-sell services to an already satisfied customer base.

Sustainable Growth Potential Operating with revenue estimates between 250 and 500 million dollars and maintaining a focus on reinvesting profits into community and customer benefit, OneFamily is positioned for sustainable growth, making it an attractive prospect for strategic partnerships and joint ventures in financial services.

Tech-Driven Expansion The company’s use of advanced digital tools like Visual Website Optimizer, Google, and data strategy indicates a strong focus on leveraging technology for marketing and customer insights, offering opportunities to integrate innovative financial solutions and digital products tailored to their tech-savvy audience.

Leadership & Innovation Recent strategic hires across business development, data, and operations—such as heads of data strategy and business managers—highlight a focus on strengthening capabilities and expanding product offerings, providing avenues for introducing complementary financial services or targeted marketing campaigns.

Community & Education Focus OneFamily’s commitment to social responsibility through education grants and community volunteering presents opportunities to align sales efforts with their social impact initiatives by offering financial products that emphasize social value and financial wellbeing.

OneFamily Tech Stack

OneFamily uses 8 technology products and services including Visual Website Optimizer, WordPress, Cybot, and more. Explore OneFamily's tech stack below.

  • Visual Website Optimizer
    Analytics
  • WordPress
    Content Management System
  • Cybot
    Cookie Compliance
  • Microsoft 365
    Email
  • Modernizr
    Javascript Libraries
  • Priority Hints
    Performance
  • Google
    Search Engines
  • Popup Maker
    Web Platform Extensions

Media & News

OneFamily's Email Address Formats

OneFamily uses at least 1 format(s):
OneFamily Email FormatsExamplePercentage
First.Last@onefamily.comJohn.Doe@onefamily.com
95%
First.Middle@onefamily.comJohn.Michael@onefamily.com
3%
FLast@onefamily.comJDoe@onefamily.com
2%

Frequently Asked Questions

What is OneFamily's phone number?

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You can contact OneFamily's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is OneFamily's official website and social media links?

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OneFamily's official website is onefamily.com and has social profiles on LinkedIn.

What is OneFamily's NAICS code?

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OneFamily's NAICS code is 52 - Finance and Insurance.

How many employees does OneFamily have currently?

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As of January 2026, OneFamily has approximately 410 employees across 5 continents, including EuropeNorth AmericaAsia. Key team members include Chief Operating Officer: J. D.Chief Financial Officer: P. H.Chief Risk Officer (cro): F. N.. Explore OneFamily's employee directory with LeadIQ.

What industry does OneFamily belong to?

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OneFamily operates in the Financial Services industry.

What technology does OneFamily use?

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OneFamily's tech stack includes Visual Website OptimizerWordPressCybotMicrosoft 365ModernizrPriority HintsGooglePopup Maker.

What is OneFamily's email format?

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OneFamily's email format typically follows the pattern of First.Last@onefamily.com. Find more OneFamily email formats with LeadIQ.

When was OneFamily founded?

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OneFamily was founded in 1975.

OneFamily

Financial ServicesEngland, United Kingdom201-500 Employees

Empowering modern families through their financial lives.

We’re owned by our members for our members, which means we don’t have shareholders to pay – so we can reinvest our profits for good.

Putting our members first and improving the financial wellbeing of those who need it most is firmly built into our values. We have nearly 1.6 million customers* and 50 years’ experience of providing accessible, affordable products to help people make the most of their money. And don’t just take our word for it - our customers rate us highly, with an overall satisfaction score of 93% in 2023.**

Our Inspiring Better Futures vision is driven by doing the right thing for our customers, colleagues and communities. We awarded 111 young people with education grants to help with the cost of further education and training in 2023, as well as supporting our communities through volunteering and our charity partnerships.
 
To find out more visit our website: https://www.onefamily.com/our-story/

*As at 12 May 2024.
**Source: Bright survey, 2023.

Section iconCompany Overview

Phone number
NAICS Code
52 - Finance and Insurance
Founded
1975
Employees
201-500

Section iconFunding & Financials

  • $250M$500M

    OneFamily's revenue is estimated to be in the range of $250M$500M

Section iconFunding & Financials

  • $250M$500M

    OneFamily's revenue is estimated to be in the range of $250M$500M

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