Insights

Strong Customer Loyalty With a high customer satisfaction score of 93 in 2023 and nearly 1.6 million clients, OneFamily demonstrates robust customer loyalty, creating prime opportunities for cross-selling and upselling financial products aligned with their focus on accessible and affordable solutions.

Community Engagement OneFamily's active involvement in supporting communities through education grants and volunteering initiatives presents opportunities for brands to partner on social impact campaigns, enhancing brand reputation and reaching socially conscious consumers.

Diversity & Inclusion Recent partnerships with initiatives like 10,000 Black Interns highlight their commitment to diversity, making them receptive to collaborating on programs aimed at underrepresented markets and expanding outreach efforts.

Growing Leadership Team Key recent hires in business development, data strategy, and executive roles indicate a focus on strategic growth and innovation, offering avenues for tailored financial solutions that support their expansion and operational objectives.

Sustainable Funding Profile Revenue ranging from 250 to 500 million alongside reinvestment strategies emphasize financial stability and growth potential, making OneFamily an attractive partner for strategic alliances targeting sector expansion and product diversification.

OneFamily Tech Stack

OneFamily uses 8 technology products and services including Visual Website Optimizer, WordPress, Cybot, and more. Explore OneFamily's tech stack below.

  • Visual Website Optimizer
    Analytics
  • WordPress
    Content Management System
  • Cybot
    Cookie Compliance
  • Microsoft 365
    Email
  • Modernizr
    Javascript Libraries
  • Priority Hints
    Performance
  • Google
    Search Engines
  • Popup Maker
    Web Platform Extensions

Media & News

OneFamily's Email Address Formats

OneFamily uses at least 1 format(s):
OneFamily Email FormatsExamplePercentage
First.Last@onefamily.comJohn.Doe@onefamily.com
95%
First.Middle@onefamily.comJohn.Michael@onefamily.com
3%
FLast@onefamily.comJDoe@onefamily.com
2%

Frequently Asked Questions

Where is OneFamily's headquarters located?

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OneFamily's main headquarters is located at 16-17 West Street Brighton, England bn1 2rl United Kingdom. The company has employees across 5 continents, including EuropeNorth AmericaAsia.

What is OneFamily's phone number?

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You can contact OneFamily's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is OneFamily's official website and social media links?

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OneFamily's official website is onefamily.com and has social profiles on LinkedIn.

What is OneFamily's NAICS code?

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OneFamily's NAICS code is 52 - Finance and Insurance.

How many employees does OneFamily have currently?

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As of April 2026, OneFamily has approximately 409 employees across 5 continents, including EuropeNorth AmericaAsia. Key team members include Chief Operating Officer: J. D.Chief Financial Officer: P. H.Chief Risk Officer (cro): F. N.. Explore OneFamily's employee directory with LeadIQ.

What industry does OneFamily belong to?

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OneFamily operates in the Financial Services industry.

What technology does OneFamily use?

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OneFamily's tech stack includes Visual Website OptimizerWordPressCybotMicrosoft 365ModernizrPriority HintsGooglePopup Maker.

What is OneFamily's email format?

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OneFamily's email format typically follows the pattern of First.Last@onefamily.com. Find more OneFamily email formats with LeadIQ.

When was OneFamily founded?

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OneFamily was founded in 1975.

OneFamily

Financial ServicesEngland, United Kingdom201-500 Employees

Empowering modern families through their financial lives.

We’re owned by our members for our members, which means we don’t have shareholders to pay – so we can reinvest our profits for good.

Putting our members first and improving the financial wellbeing of those who need it most is firmly built into our values. We have nearly 1.6 million customers* and 50 years’ experience of providing accessible, affordable products to help people make the most of their money. And don’t just take our word for it - our customers rate us highly, with an overall satisfaction score of 93% in 2023.**

Our Inspiring Better Futures vision is driven by doing the right thing for our customers, colleagues and communities. We awarded 111 young people with education grants to help with the cost of further education and training in 2023, as well as supporting our communities through volunteering and our charity partnerships.
 
To find out more visit our website: https://www.onefamily.com/our-story/

*As at 12 May 2024.
**Source: Bright survey, 2023.

Section iconCompany Overview

Headquarters
16-17 West Street Brighton, England bn1 2rl United Kingdom
Phone number
NAICS Code
52 - Finance and Insurance
Founded
1975
Employees
201-500

Section iconFunding & Financials

  • $250M$500M

    OneFamily's revenue is estimated to be in the range of $250M$500M

Section iconFunding & Financials

  • $250M$500M

    OneFamily's revenue is estimated to be in the range of $250M$500M

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