Insights

Market Leadership Resonate CX is positioned as the leading Australian VoC, VoE and NPS management software provider, with recent recognition as a G2 Market Leader. This credibility can be leveraged to engage larger enterprise buyers seeking proven experience platforms.

Platform Innovation The company emphasizes AI and ML driven analytics, including facial and text analytics, to derive actionable insights. This indicates upsell potential for advanced sentiment, emotion analytics, and experience optimization features.

Mid Market Focus Current employee count and revenue range suggest a small to mid-market profile, presenting opportunities to upsell to mid-market customers with scalable VoC/VoE solutions and incremental deployments across departments.

Expansion Signals Award recognition and historical leadership in CX innovation point to a growth trajectory; prospects in adjacent industries or regions may be receptive to platform expansions, partnerships, or integration ecosystem opportunities.

Tech Synergy Utilization of modern tech stack elements (OpenResty, C#, modern web tooling) implies compatibility with enterprise environments; cross-sell to IT and digital experience teams for integration-heavy deployments and data interoperability needs.

Similar companies to Resonate CX

Resonate CX Tech Stack

Resonate CX uses 8 technology products and services including Hotjar, GitHub, Microsoft SQL Server, and more. Explore Resonate CX's tech stack below.

Resonate CX's Email Address Formats

Resonate CX uses at least 4 email formats:
Resonate CX Email FormatsExamplePercentage
FirstL@resonatesolutions.com.auJohnD@resonatesolutions.com.au
87%
First.Last@resonatesolutions.com.auJohn.Doe@resonatesolutions.com.au
9%
FirstLast@resonatesolutions.com.auJohnDoe@resonatesolutions.com.au
3%
FLast@resonatesolutions.com.auJDoe@resonatesolutions.com.au
1%

Frequently Asked Questions

What is Resonate CX's official website and social media links?

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Resonate CX's official website is resonate.cx and has social profiles on LinkedIn.

How much revenue does Resonate CX generate?

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As of August 2026, Resonate CX's annual revenue is estimated to be $1M - $10M.

What is Resonate CX's NAICS code?

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Resonate CX's NAICS code is 5112 - Software Publishers.

How many employees does Resonate CX have currently?

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As of August 2026, Resonate CX has approximately 65 employees across 5 continents, including Oceania, Asia and Europe. Key team members include Ceo & Co-Founder: M. B., Cto & Co-Founder: J. D. and Head Of Product And Marketing: J. K. Explore Resonate CX's employee directory with LeadIQ.

What industry does Resonate CX belong to?

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Resonate CX operates in the Software Development industry.

What technology does Resonate CX use?

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Resonate CX's tech stack includes Hotjar, GitHub, Microsoft SQL Server, Microsoft Intune, Tawk.to, WP Engine, Slack and Zoom.

What is Resonate CX's email format?

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Resonate CX's email format typically follows the pattern of FirstL@resonatesolutions.com.au. Find more Resonate CX email formats with LeadIQ.

When was Resonate CX founded?

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Resonate CX was founded in 2001.
Resonate CX logo

Resonate CX

Software DevelopmentNew South Wales, Australia51-200 Employees

Resonate CX is a software development company based in North Sydney, New South Wales, Australia, focused on improving experiences for customers and employees. Its platform uses AI and machine learning to analyze data from interactions across channels, including facial and text analytics, to surface insights that can inform frontline decisions. The system supports Voice of the Customer, Voice of the Employee, and Net Promoter Score management, with the goal of systematically improving customer experience and cultivating brand advocates. Customers across diverse industries rely on the platform to understand and act on feedback from both customers and employees. In October 2024, Resonate CX was named a G2 Market Leader for its customer experience management platform. The company has a history of industry recognition, including prior awards in facial analytics and CX innovation.

Section iconCompany Overview

NAICS Code
5112 - Software Publishers
Founded
2001
Employees
51-200

Section iconFunding & Financials

  • $1M - $10M

    Resonate CX's revenue is estimated to be in the range of $1M - $10M

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