ServiceNow Research
Research ServicesQuebec, Canada51-200 Employees
ServiceNow Research is the enterprise AI-focused research arm of ServiceNow, based in Montreal, Quebec. A team of scientists and innovators works to bridge frontier AI research with practical, scalable applications for enterprise users. It frames agentic AI as a natural evolution in enterprise computing, aiming to be an adaptive partner that can learn, plan, and provide meaningful assistance within complex environments, all under a framework of fairness, transparency, and accountability. The unit targets organizations across industries seeking intelligent, human-centered AI-driven experiences and aims to translate scientific excellence into business impact. In June 2026, ServiceNow announced a strategic partnership with Inspira Enterprise to extend the capabilities of ServiceNow to enterprises worldwide.