Global Expansion Concentrix recently expanded its offices in India and launched new brand positioning activities in the Philippines, indicating a push for global growth. This expansion presents potential sales opportunities for introducing B2B digital sales and customer success solutions to emerging markets.

Innovative Offerings Concentrix's introduction of KeepAppy, a wellness app for its workforce, showcases a commitment to employee well-being and innovation. Leveraging this focus on wellness, there are opportunities to pitch similar wellness solutions or consulting services to companies prioritizing employee mental health.

Industry Accolades Concentrix's recognition as a Leader and Star Performer in Everest Group's Trust and Safety Services PEAK Matrix can be leveraged to build credibility in offering trust and safety solutions. Sales representatives can tailor pitches to emphasize the company's industry reputation and expertise in these critical areas.

Technology Adoption With a tech stack that includes Tableau Desktop, Salesforce Commerce Cloud, and Oracle Eloqua, Concentrix demonstrates a commitment to technology-driven solutions. This presents an opportunity to offer complementary tech products or integration services to enhance clients' digital sales strategies.

Strategic Partnerships The partnership between Indian Escorts Kuala Lumpur and Concentrix highlights collaborations with premium service providers in different regions. This opens doors to explore partnerships with other premium service vendors and present bundled customer engagement solutions to high-end clientele across various industries.