SMB IT Focus Target small and mid-sized businesses seeking proactive managed IT services and cost-effective support, emphasizing faster response times and simplified IT management to reduce downtime.

Security Partnership Capitalize on the ID Agent security partnership to position SilverPoint as a security-forward MSP, offering enhanced SMB cybersecurity solutions and ongoing threat monitoring.

Regional Reach Leverage Canadian base in British Columbia to pursue local SMBs and expand remote support capabilities for distributed teams, highlighting cost efficiency without complexity.

Tech Enablement Promote the use of modern tools and best practices, including proactive monitoring and tech support engineers, to upsell comprehensive IT management, backups, and network optimization.

Growth Signals Note revenue proximity to the lower mid-market range and recent hires in the tech arm as indicators for scale opportunities, cross-sell security services, and additional managed offerings as customer footprint grows.