Insights

Innovative Experience Platform SMG's launch of Ignite, an AI-native Unified Experience Management platform, demonstrates their focus on leveraging advanced technology to deliver real-time, predictive insights. Opportunities exist to partner with SMG for organizations seeking to enhance their customer, employee, or brand experience through cutting-edge, data-driven solutions.

Expansion through Acquisition SMG's recent acquisition of Bulbshare and Hunter Foundry Machinery indicates a strategy of expanding digital engagement capabilities and industrial expertise. This presents potential avenues to collaborate with SMG on integrated experience management and industrial customer engagement projects.

Strategic Industry Partnerships Partnering with Deliveroo to grow advertising and media offerings targeting FMCG brands showcases SMG’s active role in connecting brands with relevant audiences. Businesses in the consumer sector can explore tailored solutions leveraging SMG’s experience insights to reach target markets effectively.

Growing Market Footprint With a revenue range of $250 million to $500 million and recent strategic hires, SMG is positioning itself as a significant player in the experience management space. This growth momentum offers sales prospects within sectors investing in customer and employee engagement technology enhancements.

Industry Positioning SMG's focus on predictive analytics and its unique SwaS (software with a service) model differentiate it from competitors like Medallia and Qualtrics. This strategic stance can be appealing to enterprises seeking flexible, innovative experience management solutions that combine technology and service for optimal results.

SMG - Service Management Group Tech Stack

SMG - Service Management Group uses 8 technology products and services including Terminus, Tableau, Intel, and more. Explore SMG - Service Management Group's tech stack below.

  • Terminus
    Account-based Marketing
  • Tableau
    Business Intelligence
  • Intel
    Customer Relationship Management
  • Prometheus
    Data Management
  • Microsoft PowerPoint
    Editors
  • Azure Active Directory
    Identity And Access Management
  • Asana
    Issue Trackers
  • Objective-C
    Programming Languages

SMG - Service Management Group's Email Address Formats

SMG - Service Management Group uses at least 1 format(s):
SMG - Service Management Group Email FormatsExamplePercentage
FLast@smg.comJDoe@smg.com
80%
First.Last@smg.comJohn.Doe@smg.com
19%
Last@smg.comDoe@smg.com
1%

Frequently Asked Questions

What is SMG - Service Management Group's phone number?

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You can contact SMG - Service Management Group's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is SMG - Service Management Group's official website and social media links?

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SMG - Service Management Group's official website is smg.com and has social profiles on LinkedInCrunchbase.

How much revenue does SMG - Service Management Group generate?

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As of December 2025, SMG - Service Management Group's annual revenue is estimated to be $48M.

What is SMG - Service Management Group's NAICS code?

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SMG - Service Management Group's NAICS code is 5112 - Software Publishers.

How many employees does SMG - Service Management Group have currently?

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As of December 2025, SMG - Service Management Group has approximately 531 employees across 6 continents, including North AmericaAsiaEurope. Key team members include Ceo/Founder -Exclusive Creative Director: K. J.Chief Executive Officer: D. B.Chief Executive Officer: L. M.. Explore SMG - Service Management Group's employee directory with LeadIQ.

What industry does SMG - Service Management Group belong to?

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SMG - Service Management Group operates in the Software Development industry.

What technology does SMG - Service Management Group use?

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SMG - Service Management Group's tech stack includes TerminusTableauIntelPrometheusMicrosoft PowerPointAzure Active DirectoryAsanaObjective-C.

What is SMG - Service Management Group's email format?

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SMG - Service Management Group's email format typically follows the pattern of FLast@smg.com. Find more SMG - Service Management Group email formats with LeadIQ.

When was SMG - Service Management Group founded?

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SMG - Service Management Group was founded in 1991.

SMG - Service Management Group

Software DevelopmentMissouri, United States501-1000 Employees

SMG delivers the future of Unified Experience Management®, empowering brands to engage customers and employees like never before. Powered by Ignite®, our AI-native platform, and the industry’s only software with a service (SwaS) approach, SMG provides real-time, predictive intelligence that turns BX, CX, and EX insights into action. From gathering feedback during experience design to optimizing each interaction throughout the customer journey, SMG ensures every decision is backed by data rather than guesswork.

Section iconCompany Overview

Phone number
Website
smg.com
NAICS Code
5112 - Software Publishers
Founded
1991
Employees
501-1000

Section iconFunding & Financials

  • $250M$500M

    SMG - Service Management Group's revenue is estimated to be in the range of $250M$500M

Section iconFunding & Financials

  • $250M$500M

    SMG - Service Management Group's revenue is estimated to be in the range of $250M$500M

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