Insights

AI-driven growth SMG's Ignite AI-native Unified Experience Management platform and Knowledge Agent launch present a strong opportunity to upsell advanced analytics, predictive insights, and AI assistants to brands seeking real-time customer, employee, and business experience optimization.

Experience expansion Recent acquisitions of Bulbshare and Hunter Foundry Machinery broaden SMG's capabilities in experiential marketing and manufacturing tech, signaling potential cross-sell of end-to-end experience management for both consumer brands and industrial clients.

Strategic partnerships Deliveroo's partnership indicates SMG's appeal to FMCG and non-endemic advertisers; this opens doors to expand the connected commerce marketing offering to additional retail, food, and consumer brands seeking enhanced BX, CX, and EX insights.

Leadership momentum New SVP of Innovation and GM appointment alongside rapid product expansion suggests a focused investment climate for innovative solutions; target top-of-funnel deals with enterprise buyers prioritizing cutting-edge UX analytics and AI-driven decisioning.

Market positioning SMG's mid-market to enterprise-focused revenue tier with a robust 500M–1B range and recognition in multiple G2 categories positions it as a credible partner for large brands seeking unified experience platforms, enabling targeted value propositions around data-backed decision making and scalable deployments.

SMG - Service Management Group Tech Stack

SMG - Service Management Group uses 8 technology products and services including Microsoft Dynamics NAV, TikTok, Wagtail, and more. Explore SMG - Service Management Group's tech stack below.

  • Microsoft Dynamics NAV
    Accounting
  • TikTok
    Audio, Video, Graphics
  • Wagtail
    Content Management System
  • Django CMS
    Content Management System
  • IBM Rational
    Devops
  • Gmail
    Email
  • Jamf
    Enterprise Mobility Management
  • Windows Server
    Operating Systems

SMG - Service Management Group's Email Address Formats

SMG - Service Management Group uses at least 1 format(s):
SMG - Service Management Group Email FormatsExamplePercentage
FLast@smg.comJDoe@smg.com
81%
First.Last@smg.comJohn.Doe@smg.com
18%
Last@smg.comDoe@smg.com
1%

Frequently Asked Questions

What is SMG - Service Management Group's phone number?

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You can contact SMG - Service Management Group's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is SMG - Service Management Group's official website and social media links?

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SMG - Service Management Group's official website is smg.com and has social profiles on LinkedInCrunchbase.

What is SMG - Service Management Group's SIC code NAICS code?

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SMG - Service Management Group's SIC code is 8732 - Commercial Economic, Sociological, and Educational Research NAICS code is 5112 - Software Publishers.

How many employees does SMG - Service Management Group have currently?

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As of July 2026, SMG - Service Management Group has approximately 584 employees across 6 continents, including North AmericaAsiaEurope. Key team members include Ceo: H. C.Chief Executive Officer: D. B.Chief Executive Officer: L. M.. Explore SMG - Service Management Group's employee directory with LeadIQ.

What industry does SMG - Service Management Group belong to?

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SMG - Service Management Group operates in the Software Development industry.

What technology does SMG - Service Management Group use?

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SMG - Service Management Group's tech stack includes Microsoft Dynamics NAVTikTokWagtailDjango CMSIBM RationalGmailJamfWindows Server.

What is SMG - Service Management Group's email format?

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SMG - Service Management Group's email format typically follows the pattern of FLast@smg.com. Find more SMG - Service Management Group email formats with LeadIQ.

How much funding has SMG - Service Management Group raised to date?

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As of July 2026, SMG - Service Management Group has raised $2.4M in funding. The last funding round occurred on Oct 04, 2021.

When was SMG - Service Management Group founded?

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SMG - Service Management Group was founded in 1991.
SMG - Service Management Group logo

SMG - Service Management Group

Software DevelopmentMissouri, United States501-1000 Employees

SMG, a mid-sized software development company based in Kansas City, Midwest, offers Unified Experience Management for brands aiming to engage customers and employees. Its Ignite AI-native platform combines software with a service-oriented model to deliver real-time, predictive insights that translate experience data into actionable decisions. The company supports the full experience lifecycle, from gathering feedback during design to optimizing each interaction along the customer journey, with decisions anchored in data.

SMG serves brands and marketers looking to improve BX, CX, and EX across touchpoints, turning insights into informed choices rather than guesses. Recent developments include a Deliveroo partnership to expand advertising and media offerings, and acquisitions of Bulbshare and Hunter Foundry Machinery, along with leadership additions to drive innovation. It has been recognized as a Leader in multiple G2 categories in 2024, indicating established standing in the software and experience-management space.

Section iconCompany Overview

Phone number
Website
smg.com
SIC Code
8732 - Commercial Economic, Sociological, and Educational Research
NAICS Code
5112 - Software Publishers
Founded
1991
Employees
501-1000

Section iconFunding & Financials

  • $2.4M

    SMG - Service Management Group has raised a total of $2.4M of funding over 3 rounds. Their latest funding round was raised on Oct 04, 2021as a private_equity.

  • $500M$1B

    SMG - Service Management Group's revenue is estimated to be in the range of $500M$1B

Section iconFunding & Financials

  • $2.4M

    SMG - Service Management Group has raised a total of $2.4M of funding over 3 rounds. Their latest funding round was raised on Oct 04, 2021as a private_equity.

  • $500M$1B

    SMG - Service Management Group's revenue is estimated to be in the range of $500M$1B

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