Insights

Innovative Experience Platform SMG's launch of Ignite, an AI-native Unified Experience Management platform, positions it as a leader in delivering advanced, real-time customer, employee, and brand experience insights. This offers sales teams an opportunity to target organizations seeking cutting-edge experience management solutions to enhance engagement and operational efficiency.

Growth Through Acquisitions Recent acquisitions like Bulbshare and Hunter Foundry Machinery indicate SMG's active strategy to diversify and extend its service offerings. Business development efforts can focus on partnering with or providing complementary solutions to clients within these expanding portfolios or industries.

Strategic Industry Collaborations SMG's partnership with Deliveroo to grow advertising and media for FMCG brands presents avenues to promote integrated marketing and experience solutions to clients in fast-moving consumer goods sectors and beyond, emphasizing data-driven marketing opportunities.

Market Expansion Potential With a substantial revenue range of 50 to 100 million dollars and a focus on emerging AI-driven experience management, SMG is well-positioned to expand into verticals such as retail, hospitality, and manufacturing, creating opportunities for tailored experience solutions.

Technology & Data Focus Leveraging SMG’s sophisticated tech stack and predictive intelligence platform allows targeting organizations looking to modernize their customer and employee engagement through data-driven insights, especially those investing in digital transformation initiatives.

SMG - Service Management Group Tech Stack

SMG - Service Management Group uses 8 technology products and services including Terminus, Tableau, Intel, and more. Explore SMG - Service Management Group's tech stack below.

  • Terminus
    Account-based Marketing
  • Tableau
    Business Intelligence
  • Intel
    Customer Relationship Management
  • Prometheus
    Data Management
  • Microsoft PowerPoint
    Editors
  • Azure Active Directory
    Identity And Access Management
  • Asana
    Issue Trackers
  • Objective-C
    Programming Languages

SMG - Service Management Group's Email Address Formats

SMG - Service Management Group uses at least 1 format(s):
SMG - Service Management Group Email FormatsExamplePercentage
FLast@smg.comJDoe@smg.com
80%
First.Last@smg.comJohn.Doe@smg.com
19%
Last@smg.comDoe@smg.com
1%

Frequently Asked Questions

Where is SMG - Service Management Group's headquarters located?

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SMG - Service Management Group's main headquarters is located at 1737 McGee St. Kansas City, MO 64108 US. The company has employees across 6 continents, including North AmericaAsiaEurope.

What is SMG - Service Management Group's phone number?

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You can contact SMG - Service Management Group's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is SMG - Service Management Group's official website and social media links?

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SMG - Service Management Group's official website is smg.com and has social profiles on LinkedInCrunchbase.

How much revenue does SMG - Service Management Group generate?

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As of October 2025, SMG - Service Management Group's annual revenue is estimated to be $48M.

What is SMG - Service Management Group's NAICS code?

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SMG - Service Management Group's NAICS code is 5112 - Software Publishers.

How many employees does SMG - Service Management Group have currently?

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As of October 2025, SMG - Service Management Group has approximately 530 employees across 6 continents, including North AmericaAsiaEurope. Key team members include Chief Executive Officer: D. B.Chief Executive Officer: L. M.Chief Revenue Officer (cro): M. K.. Explore SMG - Service Management Group's employee directory with LeadIQ.

What industry does SMG - Service Management Group belong to?

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SMG - Service Management Group operates in the Software Development industry.

What technology does SMG - Service Management Group use?

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SMG - Service Management Group's tech stack includes TerminusTableauIntelPrometheusMicrosoft PowerPointAzure Active DirectoryAsanaObjective-C.

What is SMG - Service Management Group's email format?

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SMG - Service Management Group's email format typically follows the pattern of FLast@smg.com. Find more SMG - Service Management Group email formats with LeadIQ.

When was SMG - Service Management Group founded?

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SMG - Service Management Group was founded in 1991.
SMG - Service Management Group

SMG - Service Management Group

Software DevelopmentMissouri, United States501-1000 Employees

SMG delivers the future of Unified Experience Management®, empowering brands to engage customers and employees like never before. Powered by Ignite®, our AI-native platform, and the industry’s only software with a service (SwaS) approach, SMG provides real-time, predictive intelligence that turns BX, CX, and EX insights into action. From gathering feedback during experience design to optimizing each interaction throughout the customer journey, SMG ensures every decision is backed by data rather than guesswork.

Section iconCompany Overview

Headquarters
1737 McGee St. Kansas City, MO 64108 US
Phone number
Website
smg.com
NAICS Code
5112 - Software Publishers
Founded
1991
Employees
501-1000

Section iconFunding & Financials

  • $250M$500M

    SMG - Service Management Group's revenue is estimated to be in the range of $250M$500M

Section iconFunding & Financials

  • $250M$500M

    SMG - Service Management Group's revenue is estimated to be in the range of $250M$500M

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