SMG - Service Management Group

SMG - Service Management Group Employee Directory

Software DevelopmentMissouri, United States501-1000 Employees

SMG delivers the future of Unified Experience Management®, empowering brands to engage customers and employees like never before. Powered by Ignite®, our AI-native platform, and the industry’s only software with a service (SwaS) approach, SMG provides real-time, predictive intelligence that turns BX, CX, and EX insights into action. From gathering feedback during experience design to optimizing each interaction throughout the customer journey, SMG ensures every decision is backed by data rather than guesswork.

Find SMG - Service Management Group employees' phone numbers or email addresses

SMG - Service Management Group Global Highlights

Location
Employees

North America
548

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  • United States Of America
    530
  • Canada
    9
  • Mexico
    6
  • El Salvador
    2
  • Guatemala
    1

Asia
68

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  • India
    29
  • United Arab Emirates
    6
  • China
    5
  • Philippines
    5
  • Japan
    3
  • Indonesia
    3
  • Pakistan
    3
  • Lebanon
    2
  • Saudi Arabia
    2
  • Malaysia
    2
  • Singapore
    2
  • Turkey
    1
  • Jordan
    1
  • Bangladesh
    1
  • Cambodia
    1
  • Thailand
    1
  • Iran
    1

Europe
64

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  • United Kingdom Of Great Britain And Northern Ireland
    41
  • Poland
    3
  • Italy
    2
  • Spain
    2
  • Netherlands
    2
  • Romania
    2
  • Greece
    2
  • Georgia
    2
  • France
    2
  • Albania
    1
  • Sweden
    1
  • Malta
    1
  • Austria
    1
  • Ukraine
    1
  • Ireland
    1

South America
11

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  • Argentina
    4
  • Peru
    2
  • Brazil
    2
  • Ecuador
    1
  • Uruguay
    1
  • Colombia
    1

Africa
10

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  • Algeria
    2
  • Egypt
    2
  • South Africa
    1
  • Ghana
    1
  • Libya
    1
  • Tunisia
    1
  • Nigeria
    1
  • Kenya
    1

Oceania
1

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  • Australia
    1

SMG - Service Management Group's Leadership

  • Stylized image of a person
    D. B.
    Chief Executive Officer
    Phone icon
  • Stylized image of a person
    L. M.
    Chief Executive Officer
    Phone icon
  • Stylized image of a person
    M. K.
    Chief Revenue Officer (cro)
    Phone icon
  • Stylized image of a person
    S. N.
    Chief Technology Officer
    Phone icon
  • Stylized image of a person
    S. R.
    Chief Human Resources Officer
    Phone icon
  • Stylized image of a person
    B. C.
    Chief Financial Officer
    Phone icon
  • Stylized image of a person
    M. K.
    Chief Sales Officer (cso)
    Phone icon
  • Stylized image of a person
    M. S.
    Chief Financial Officer
    Phone icon

SMG - Service Management Group Employee Metrics

100%
50%
0%
2025
2024
  • Engineering
  • Analytics
  • Customer Success
  • Operations
  • Consultant
  • Other
  • Sales
  • Information Technology

Contact profiles from SMG - Service Management Group

Name
Title
Contact Info
Location
Last Update
  • Stylized image of a person
    B. C.
    Chief Financial Officer
    Phone icon
    Oct 22, 2024
  • Stylized image of a person
    D. I.
    Partner
    Phone icon
    Oct 16, 2024
  • Stylized image of a person
    D. M.
    Founder - Smg
    Phone icon
    Oct 18, 2024
  • Stylized image of a person
    D. P.
    President & Chief Executive Officer
    Phone icon
    United StatesNew York
    Jul 17, 2025
  • Stylized image of a person
    D. B.
    Chief Executive Officer
    Phone icon
    Oct 21, 2024
  • Stylized image of a person
    D. O.
    Owner
    Phone icon
    United StatesFlorida
    Jul 08, 2024
  • Stylized image of a person
    F. H.
    Small Business Owner
    Phone icon
    Oct 17, 2024
  • Stylized image of a person
    J. B.
    Evp And Cfo
    Phone icon
    United StatesPennsylvania
    Oct 23, 2024
  • Stylized image of a person
    L. S.
    Senior Partner
    Phone icon
    United StatesGeorgia
    Oct 23, 2024
  • Stylized image of a person
    L. M.
    Chief Executive Officer
    Phone icon
    Oct 23, 2024

Frequently Asked Questions

What is SMG - Service Management Group known for?

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SMG - Service Management Group was founded in 1991 operates in the Software Development industry. The company's main headquarters is located in 1737 McGee St. Kansas City, MO 64108 US; you can contact the main corporate office by phone at . Explore SMG - Service Management Group's company overview page for more information.

What is SMG - Service Management Group's most common email format?

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SMG - Service Management Group employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more SMG - Service Management Group email formats with LeadIQ.

How many employees does SMG - Service Management Group have currently?

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SMG - Service Management Group has approximately 530 employees as of October 2025. These team members are located across 6 continents, including North AmericaAsiaEurope.

Who are SMG - Service Management Group's key employees and leadership?

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As of October 2025, SMG - Service Management Group's key employees include:

  • Chief Executive Officer: D. B.
  • Chief Executive Officer: L. M.
  • Chief Revenue Officer (cro): M. K.
  • Chief Technology Officer: S. N.
  • Chief Human Resources Officer: S. R.

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