What departments does SMG - Service Management Group have?

SMG - Service Management Group has employees across 16 departments including Engineering, Finance, Entrepreneurship, Arts & Design, Business.

What is the largest department at SMG - Service Management Group?

The largest department at SMG - Service Management Group is Finance with 4 employees.

Where are SMG - Service Management Group employees located globally?

SMG - Service Management Group has employees across 6 continents and 54 countries including South Africa, Algeria, Ghana, Kenya, Libya.

How has SMG - Service Management Group's team size changed over time?

SMG - Service Management Group's team has decreased from approximately 1K to 321 employees based on available data.

SMG - Service Management Group Employee Directory

Software DevelopmentMissouri, United States501-1000 Employees

SMG, a mid-sized software development company based in Kansas City, Midwest, offers Unified Experience Management for brands aiming to engage customers and employees. Its Ignite AI-native platform combines software with a service-oriented model to deliver real-time, predictive insights that translate experience data into actionable decisions. The company supports the full experience lifecycle, from gathering feedback during design to optimizing each interaction along the customer journey, with decisions anchored in data.

SMG serves brands and marketers looking to improve BX, CX, and EX across touchpoints, turning insights into informed choices rather than guesses. Recent developments include a Deliveroo partnership to expand advertising and media offerings, and acquisitions of Bulbshare and Hunter Foundry Machinery, along with leadership additions to drive innovation. It has been recognized as a Leader in multiple G2 categories in 2024, indicating established standing in the software and experience-management space.

SMG - Service Management Group Global Highlights

North America
630

United States Of America
613
Canada
8
Mexico
6
El Salvador
2
Guatemala
1

Europe
94

United Kingdom Of Great Britain And Northern Ireland
44
Sweden
21
Netherlands
5
France
3
Italy
3
Finland
2
Spain
2
Greece
2
Poland
2
Denmark
1
Georgia
1
Ukraine
1
Malta
1
Albania
1
Germany
1
Romania
1
Austria
1
Croatia
1
Portugal
1

Asia
83

India
33
Philippines
14
China
6
Lebanon
4
Indonesia
4
United Arab Emirates
4
Pakistan
3
Japan
3
Singapore
2
Malaysia
2
Turkey
2
Saudi Arabia
2
Cambodia
1
Thailand
1
Bangladesh
1
Jordan
1

Africa
16

South Africa
8
Algeria
2
Ghana
1
Kenya
1
Libya
1
Nigeria
1
Tunisia
1
Egypt
1

South America
7

Peru
2
Brazil
2
Ecuador
1
Argentina
1
Uruguay
1

Oceania
1

Australia
1

SMG - Service Management Group's Leadership

H. C.
Ceo
Mobile Phone
Email
D. B.
Chief Executive Officer
Mobile Phone
Email
L. M.
Chief Executive Officer
Mobile Phone
Email
M. S.
Cfo
Mobile Phone
Email
S. N.
Chief Technology Officer
Mobile Phone
Email
K. S.
Chief Financial Officer
Mobile Phone
Email
B. C.
Chief Financial Officer
Mobile Phone
Email
M. S.
Chief Financial Officer
Mobile Phone
Email

SMG - Service Management Group Employee Metrics

100%

50%

0%

2026

2025

Engineering
Analytics
Customer Success
Operations
Consultant
Other
Sales
Information Technology
Human Resources
Entrepreneurship
Administrative
Program & Project Management

Contact profiles from SMG - Service Management Group

Name

Title

Contact

Location

Last Update

J. M.
Senior Vice President, Global Accounts
Mobile Phone
Email
United Kingdom, England
Apr 29, 2026
C. J.
Vp Of Ux
Mobile Phone
Email
France, Provence-Alpes-Côte d'Azur
Sep 04, 2026
L. B.
Vp, Client Success
Mobile Phone
Email
United Kingdom, England
Jul 16, 2026
O. F.
Senior Vice President Of Sales
Mobile Phone
Email
United Kingdom, England
Aug 27, 2026
C. D.
Senior Vice President, Integrated Marketing & Network Partnerships
Mobile Phone
Email
Oct 17, 2024
C. P.
Senior Vice President, Director
Mobile Phone
Email
Oct 18, 2024
D. M.
Head Of Radio
Mobile Phone
Email
Oct 16, 2024
E. G.
Senior Vice President
Mobile Phone
Email
Oct 17, 2024
H. C.
Senior Vice President, Stadiums/Arenas & Business Development
Mobile Phone
Email
Oct 22, 2024
H. A.
Vice President Of Architecture
Mobile Phone
Email
Oct 17, 2024

Frequently Asked Questions

What is SMG - Service Management Group known for?

SMG - Service Management Group was founded in 1991 and operates in the Software Development industry. You can contact SMG - Service Management Group's main corporate office by phone at

+1-816-841-****

. Explore SMG - Service Management Group's company overview page for more information.

What is SMG - Service Management Group's most common email format?

SMG - Service Management Group employees' email format typically follows the pattern of FLast@smg.com. Trying to find reliable and up-to-date employee contact data? Find more SMG - Service Management Group email formats with LeadIQ.

How many employees does SMG - Service Management Group have currently?

SMG - Service Management Group has approximately 602 employees as of August 2026. These team members are located across 6 continents, including North America, Europe and Asia.

Who are SMG - Service Management Group's key employees and leadership?

As of August 2026, SMG - Service Management Group's key employees include:

Ceo: H. C.
Chief Executive Officer: D. B.
Chief Executive Officer: L. M.
Cfo: M. S.
Chief Technology Officer: S. N.

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SMG - Service Management Group Employee Directory

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