SMG - Service Management Group Employee Directory

Software DevelopmentMissouri, United States501-1000 Employees

SMG delivers the future of Unified Experience Management®, empowering brands to engage customers and employees like never before. Powered by Ignite®, our AI-native platform, and the industry’s only software with a service (SwaS) approach, SMG provides real-time, predictive intelligence that turns BX, CX, and EX insights into action. From gathering feedback during experience design to optimizing each interaction throughout the customer journey, SMG ensures every decision is backed by data rather than guesswork.

Find SMG - Service Management Group employees' phone numbers or email addresses

SMG - Service Management Group Global Highlights

North America
548

United States Of America
530
Canada
9
Mexico
6
El Salvador
2
Guatemala
1

Asia
68

India
29
United Arab Emirates
6
China
5
Philippines
5
Japan
3
Indonesia
3
Pakistan
3
Lebanon
2
Saudi Arabia
2
Malaysia
2
Singapore
2
Turkey
1
Jordan
1
Bangladesh
1
Cambodia
1
Thailand
1
Iran
1

Europe
64

United Kingdom Of Great Britain And Northern Ireland
41
Poland
3
Italy
2
Spain
2
Netherlands
2
Romania
2
Greece
2
Georgia
2
France
2
Albania
1
Sweden
1
Malta
1
Austria
1
Ukraine
1
Ireland
1

South America
11

Argentina
4
Peru
2
Brazil
2
Ecuador
1
Uruguay
1
Colombia
1

Africa
10

Algeria
2
Egypt
2
South Africa
1
Ghana
1
Libya
1
Tunisia
1
Nigeria
1
Kenya
1

Oceania
1

Australia
1

SMG - Service Management Group's Leadership

D. B.
Chief Executive Officer
Mobile Phone
Email
L. M.
Chief Executive Officer
Mobile Phone
Email
M. K.
Chief Revenue Officer (cro)
Mobile Phone
Email
S. N.
Chief Technology Officer
Mobile Phone
Email
S. R.
Chief Human Resources Officer
Mobile Phone
Email
B. C.
Chief Financial Officer
Mobile Phone
Email
M. K.
Chief Sales Officer (cso)
Mobile Phone
Email
M. S.
Chief Financial Officer
Mobile Phone
Email

SMG - Service Management Group Employee Metrics

100%

50%

0%

2025

2024

Engineering
Analytics
Customer Success
Operations
Consultant
Other
Sales
Information Technology

Contact profiles from SMG - Service Management Group

Name

Title

Contact Info

Location

Last Update

T. L.
Svp, Sales & Client Success
Mobile Phone
Email
United StatesTexas
Nov 12, 2025
R. R.
Senior Vice President, Client Success & General Manager, Brand Experience
Mobile Phone
Email
United KingdomEngland
Oct 22, 2025
S. T.
Vp Cloudops And It
Mobile Phone
Email
United Kingdom
Nov 05, 2025
J. M.
Senior Vice President, Global Accounts
Mobile Phone
Email
United KingdomEngland
Oct 31, 2025
J. F.
Vice President Of Product Management
Mobile Phone
Email
United StatesMissouri
Nov 11, 2025
C. J.
Vp Of Ux
Mobile Phone
Email
FranceProvence-Alpes-Côte d'Azur
Aug 09, 2025
W. M.
Vice President, Client Services
Mobile Phone
Email
United StatesKansas
Dec 03, 2024
J. G.
Svp Client Insights
Mobile Phone
Email
United StatesPennsylvania
Oct 24, 2025
L. S.
Vice President, Client Success
Mobile Phone
Email
United StatesMissouri
Nov 12, 2025
M. M.
Vp Of Data Science
Mobile Phone
Email
United StatesTennessee
Mar 06, 2024

Frequently Asked Questions

What is SMG - Service Management Group known for?

SMG - Service Management Group was founded in 1991 operates in the Software Development industry. The company's main headquarters is located in 1737 McGee St. Kansas City, MO 64108 US; you can contact the main corporate office by phone at

+1-816-841-****

. Explore SMG - Service Management Group's company overview page for more information.

What is SMG - Service Management Group's most common email format?

SMG - Service Management Group employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more SMG - Service Management Group email formats with LeadIQ.

How many employees does SMG - Service Management Group have currently?

SMG - Service Management Group has approximately 530 employees as of October 2025. These team members are located across 6 continents, including North AmericaAsiaEurope.

Who are SMG - Service Management Group's key employees and leadership?

As of October 2025, SMG - Service Management Group's key employees include:

Chief Executive Officer: D. B.
Chief Executive Officer: L. M.
Chief Revenue Officer (cro): M. K.
Chief Technology Officer: S. N.
Chief Human Resources Officer: S. R.

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