What departments does SMG - Service Management Group have?

SMG - Service Management Group has employees across 15 departments including Engineering, Finance, Entrepreneurship, Arts & Design, Business.

What is the largest department at SMG - Service Management Group?

The largest department at SMG - Service Management Group is Entrepreneurship with 7 employees.

Where are SMG - Service Management Group employees located globally?

SMG - Service Management Group has employees across 6 continents and 54 countries including South Africa, Tunisia, Kenya, Algeria, Libya.

How has SMG - Service Management Group's team size changed over time?

SMG - Service Management Group's team has decreased from approximately 1K to 290 employees based on available data.

SMG - Service Management Group Employee Directory

Software DevelopmentMissouri, United States501-1000 Employees

SMG, a mid-sized software development company based in Kansas City, Midwest, offers Unified Experience Management for brands aiming to engage customers and employees. Its Ignite AI-native platform combines software with a service-oriented model to deliver real-time, predictive insights that translate experience data into actionable decisions. The company supports the full experience lifecycle, from gathering feedback during design to optimizing each interaction along the customer journey, with decisions anchored in data.

SMG serves brands and marketers looking to improve BX, CX, and EX across touchpoints, turning insights into informed choices rather than guesses. Recent developments include a Deliveroo partnership to expand advertising and media offerings, and acquisitions of Bulbshare and Hunter Foundry Machinery, along with leadership additions to drive innovation. It has been recognized as a Leader in multiple G2 categories in 2024, indicating established standing in the software and experience-management space.

SMG - Service Management Group Global Highlights

North America
592

United States Of America
574
Canada
9
Mexico
6
El Salvador
2
Guatemala
1

Asia
80

India
33
Philippines
12
China
5
Indonesia
4
United Arab Emirates
4
Japan
3
Pakistan
3
Malaysia
3
Saudi Arabia
2
Lebanon
2
Singapore
2
Turkey
2
Israel
1
Jordan
1
Bangladesh
1
Thailand
1
Cambodia
1

Europe
74

United Kingdom Of Great Britain And Northern Ireland
45
Netherlands
5
Spain
3
Poland
3
Italy
3
Romania
2
France
2
Greece
2
Portugal
1
Austria
1
Ukraine
1
Albania
1
Malta
1
Georgia
1
Germany
1
Croatia
1
Sweden
1

Africa
16

South Africa
8
Algeria
2
Tunisia
1
Kenya
1
Libya
1
Ghana
1
Egypt
1
Nigeria
1

South America
11

Argentina
4
Peru
2
Brazil
2
Colombia
1
Uruguay
1
Ecuador
1

Oceania
1

Australia
1

SMG - Service Management Group's Leadership

H. C.
Ceo
Mobile Phone
Email
D. B.
Chief Executive Officer
Mobile Phone
Email
L. M.
Chief Executive Officer
Mobile Phone
Email
M. S.
Cfo
Mobile Phone
Email
S. N.
Chief Technology Officer
Mobile Phone
Email
K. S.
Chief Financial Officer
Mobile Phone
Email
B. C.
Chief Financial Officer
Mobile Phone
Email
M. S.
Chief Financial Officer
Mobile Phone
Email

SMG - Service Management Group Employee Metrics

100%

50%

0%

2026

2025

Engineering
Analytics
Customer Success
Operations
Consultant
Other
Sales
Information Technology
Human Resources
Entrepreneurship
Administrative
Program & Project Management

Contact profiles from SMG - Service Management Group

Name

Title

Contact Info

Location

Last Update

R. K.
Senior Vice President, People Partnering & Talent
Mobile Phone
Email
Oct 17, 2024
S. B.
Senior Vice President Savor
Mobile Phone
Email
Oct 22, 2024
T. V.
Vice President, Customer Engagement
Mobile Phone
Email
Oct 23, 2024
Z. M.
Senior Director, Client Success
Mobile Phone
Email
United KingdomEngland
Jul 24, 2026
K. B.
Sr.Director Business Development
Mobile Phone
Email
United KingdomEngland
Apr 29, 2026
M. W.
Director, Content Services
Mobile Phone
Email
United KingdomEngland
Jun 28, 2026
A. S.
Director, Ai Operations
Mobile Phone
Email
IndiaRajasthan
Jul 21, 2026
K. D.
Director, Client Success
Mobile Phone
Email
Jul 24, 2026
A. B. M.
Director Of Product Support
Mobile Phone
Email
RomaniaHarghita
Jul 24, 2026
R. G.
Senior Director, Strategic Finance
Mobile Phone
Email
May 29, 2026

Frequently Asked Questions

What is SMG - Service Management Group known for?

SMG - Service Management Group was founded in 1991 operates in the Software Development industry; you can contact the main corporate office by phone at

+1-816-841-****

. Explore SMG - Service Management Group's company overview page for more information.

What is SMG - Service Management Group's most common email format?

SMG - Service Management Group employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more SMG - Service Management Group email formats with LeadIQ.

How many employees does SMG - Service Management Group have currently?

SMG - Service Management Group has approximately 584 employees as of July 2026. These team members are located across 6 continents, including North AmericaAsiaEurope.

Who are SMG - Service Management Group's key employees and leadership?

As of July 2026, SMG - Service Management Group's key employees include:

Ceo: H. C.
Chief Executive Officer: D. B.
Chief Executive Officer: L. M.
Cfo: M. S.
Chief Technology Officer: S. N.

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SMG - Service Management Group Employee Directory

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