Insights

Digital Expansion The company operates a comprehensive online department store alongside two physical locations, indicating opportunities to upsell digital services, cross-channel promotions, and targeted online marketing partnerships to boost online and in-store traffic.

Prestige Market Positioned in New Zealand's prestige retail segment with a long heritage, suggesting potential for exclusive collaborations, limited-edition product drops, premium service offerings, and loyalty programs aimed at high-spend customers.

Security Focus Recent cyberattack exposure amid a period of restructuring signals a need for robust cybersecurity offerings, managed security services, and incident response solutions for continuity, data protection, and customer trust—a potential selling point to partner with and defend.

Operational Reach The business has faced recent Office closures in multiple regions, presenting an opportunity to propose agile supply chain tools, remote operations support, and disaster-recovery planning services to stabilize operations and protect revenue.

Tech Stack Current technologies include cloud-based and web security tools (Cloudflare, Bot Management), analytics (Google Tag Manager), and e‑commerce integrations (AfterPay), highlighting opportunities to offer integrated security, performance optimization, and payment and checkout enhancements to improve conversion and resilience.

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Smith & Caughey's Tech Stack

Smith & Caughey's uses 8 technology products and services including Hotjar, Amazon Simple Email Service, Mailchimp, and more. Explore Smith & Caughey's's tech stack below.

Smith & Caughey's's Email Address Formats

Smith & Caughey's uses at least 2 email formats:
Smith & Caughey's Email FormatsExamplePercentage
Last@smithandcaugheys.co.nzDoe@smithandcaugheys.co.nz
66%
FLast@smithandcaugheys.co.nzJDoe@smithandcaugheys.co.nz
34%

Frequently Asked Questions

What is Smith & Caughey's's official website and social media links?

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Smith & Caughey's's official website is smithandcaugheys.co.nz and has social profiles on LinkedIn.

How much revenue does Smith & Caughey's generate?

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As of August 2026, Smith & Caughey's's annual revenue is estimated to be $1M - $10M.

What is Smith & Caughey's's NAICS code?

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Smith & Caughey's's NAICS code is 44-45 - Retail Trade.

How many employees does Smith & Caughey's have currently?

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As of August 2026, Smith & Caughey's has approximately 85 employees across 2 continents, including Oceania and Asia. Key team members include Head Of Brand Marketing: K. S., Independent Director: M. H. and Online Business Manager: J. M. Explore Smith & Caughey's's employee directory with LeadIQ.

What industry does Smith & Caughey's belong to?

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Smith & Caughey's operates in the Retail industry.

What technology does Smith & Caughey's use?

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Smith & Caughey's's tech stack includes Hotjar, Amazon Simple Email Service, Mailchimp, Microsoft 365, JSON-LD, Google Maps, AfterPay and Microsoft Azure.

What is Smith & Caughey's's email format?

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Smith & Caughey's's email format typically follows the pattern of Last@smithandcaugheys.co.nz. Find more Smith & Caughey's email formats with LeadIQ.

When was Smith & Caughey's founded?

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Smith & Caughey's was founded in 1880.
Smith & Caughey's logo

Smith & Caughey's

RetailAuckland, New Zealand51-200 Employees

Smith & Caughey's is a New Zealand retailer positioned as a prestige department store. Founded in 1880, the business has evolved around a service-centered ethos that values customer relationships. It operates two brick-and-mortar stores in Auckland—its Queen Street flagship and a Broadway location in Newmarket—and supports a nationwide online department store. With a mid-sized workforce, the company emphasizes a staff-driven service philosophy within New Zealand's premium retail segment. Its long heritage underpins an offering focused on quality and value, delivered through both physical stores and digital channels to create a differentiated customer experience.

Section iconCompany Overview

NAICS Code
44-45 - Retail Trade
Founded
1880
Employees
51-200

Section iconFunding & Financials

  • $1M - $10M

    Smith & Caughey's's revenue is estimated to be in the range of $1M - $10M

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