Teckinfo Solutions Pvt Ltd
Software DevelopmentDelhi, India51-200 Employees
Teckinfo Solutions Pvt Ltd is a software development company based in New Delhi, India, with 51-200 employees. It develops AI-powered omnichannel contact center solutions, including a unified cloud contact center platform with options for hybrid and on-premises deployment, along with related products such as a helpdesk and lead management tools. The offerings are designed to support customer experience and operational efficiency across industries including banking, insurance, telecom, BPO, education, and healthcare, and are built on enterprise-grade technologies with security that is VAPT-compliant. The company was founded in 1995, and its description notes a team of over 100 multi-disciplinary experts in areas such as software design, web applications, implementation, integration, and support. Recent activity includes the April 2023 launch of ID Cloud - Premium Contact Centre and a May 2024 partnership with Enser Communications Pvt. Ltd. to deliver cloud-based customer interaction solutions.