Integrated managed services Total Choice Communications offers end-to-end planning, project management, and implementation for telephone systems, networks, and internet, suggesting a sales opportunity in bundled managed services and ongoing support contracts.

SMB focus With 11-50 employees and a long-standing presence since 1988, the company appears aligned with mid-market or SMB clients seeking cost-effective, reliable communications solutions and concierge customer support.

One-stop convenience The emphasis on eliminating hold times, simplifying billing, and providing a single point of contact signals a chance to upsell streamlined communications bundles, invoicing simplification, and proactive monitoring services.

Tech stack fit Adoption of Microsoft 365, Azure DNS, Active Directory, WordPress, Shopify and analytics indicates potential for cross-sell of security, identity, collaboration tools, and cloud-based networking or hosting enhancements.

Growth potential Revenue in the mid‑range tens of millions with competitive peers in the telecom space suggests opportunity to pursue expansion in managed network services, hosted voice, SIP trunking, or value-added reseller (VAR) partnerships.