ujet.cx
Software DevelopmentCalifornia, United States201-500 Employees
UJET is a next-generation cloud contact center platform that leverages AI to modernize the customer experience. We embed intelligent automation at every touchpoint, empowering agents, optimizing customer journeys, and transforming operations into real-time insight engines. Our platform is built on a core philosophy of strategic innovation: Mobile-First CX: We deliver seamless, multimodal experiences specifically designed for the smartphone era, enabling advanced capabilities like in-app voice, media sharing, and biometric authentication. True CRM-First Architecture: Unlike legacy bolt-ons, our cloud-native and secure-by-design approach makes your CRM the system of record. This ensures you never have to store sensitive PII within the contact center platform. Actionable AI & Automation: We move beyond buzzwords with real-world AI that drives tangible efficiency. From routing and agent assist to real-time data exchange, we put context exactly where it’s needed. TLDR?: UJET helps businesses move past legacy contact centers and into modern experience centers. We'll help you deliver effortless interactions, smarter decision-making, and accelerated growth in the AI era. Check us out ▿