Employee Owned Advantage Leverage USA800’s employee-owned structure as a differentiator to position your value proposition around aligned incentives, higher accountability, and potential for improved client outcomes in customer care, sales, and technical support.

Acquisition History Note that USA800 was acquired by The Results Company in early 2014, which may indicate integration opportunities, cross-sell of services, or a need to reaffirm standalone capabilities and client continuity strategies in post-acquisition engagements.

Scale and Experience With 201-500 employees and over 40 years of contact center experience, target mid-market to enterprise clients seeking stable, long-term BPO partnerships, emphasizing proven performance, scale, and industry knowledge.

Revenue Range Current revenue range of 50M to 100M suggests room for growth-focused proposals, including expanded omnichannel support, AI-assisted agent tooling, and performance-based pricing to capture larger deal sizes.

Tech Stack Fit Current tech footprint includes PHP and common marketing analytics tools; opportunities exist to propose modernized integration capabilities, data analytics, and CRM/marketing stack enhancements to improve efficiency and reporting for clients.