Userful
Software DevelopmentCalifornia, United States51-200 Employees
Userful is a software development company based in San Ramon, California. It offers a unified platform for operational awareness and response, anchored by the Infinity platform. InfinityAI supports anomaly and critical-event detection, data visualization, and team communication within human-centered workflows that span control rooms, observability and security, and workplace experience. Its customers are large enterprises and healthcare organizations seeking integrated, enterprise-wide visibility to inform coordinated responses. In 2026 the company announced expanded security capabilities and native integrations with video management platforms such as Genetec Security Center and Milestone XProtect, along with Epic integration for healthcare.