WiMacTel
TelecommunicationsAlberta, Canada11-50 Employees
WiMacTel is a telecommunications provider that offers voice services centered on operator services, directory assistance, message relay (TTY and IP Relay), and billing, delivered as either business process outsourcing or software as a service. Serving more than 1,200 clients across the USA and Canada, its customer base includes telecommunications, enterprise, hospitality, health care, and government sectors, for whom it supports regulated call types with multilingual automated and live operator functions. The company emphasizes reliability through its network, platforms, and call centers, which are designed to be hardware, network, and geographically redundant to target high availability. Based in Anniston, Alabama, WiMacTel operates with a breadth of connectivity options and supports a range of delivery methods to meet diverse client requirements. A recent development noted is the appointment of a Sales Manager for Voice Services in Canada, reflecting ongoing expansion of its regional reach.
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