Expansion into new markets Zendesk Sell recently expanded its facilities to Bartow, Florida, signaling a growth trajectory. This presents a potential sales opportunity for companies offering complementary solutions or services in the Florida market.
Innovative AI solutions Zendesk has launched a series of innovative AI solutions, including AI-powered agents, voice capabilities, and an AI Agent Builder. Sales professionals can leverage these cutting-edge tools to offer advanced customer service solutions to clients seeking technological enhancements.
Unique Outcome-Based Pricing With the introduction of Outcome-Based Pricing for AI agents, Zendesk has differentiated its pricing model. Sales development representatives can capitalize on this unique offering to attract clients looking for outcome-oriented pricing structures that align with their business objectives.
Fully-featured voice solution Zendesk recently launched a fully-featured voice solution that enhances customer support experiences across all touchpoints of the call journey. This presents a selling point for sales professionals targeting clients seeking comprehensive and unified customer support solutions.
Proactive messaging with Relay The launch of Relay, a new app offering proactive messaging for companies using WhatsApp and SMS, demonstrates Zendesk's commitment to enhancing customer engagement. Sales teams can position this solution as a proactive customer communication tool, appealing to businesses looking to optimize their messaging strategies.