Leadership Change AdviseCX recently appointed a new CEO, Sean Erickson, in October 2023, signaling a potential strategic refresh and new growth initiatives that could open doors for CX transformation, technology advisory, and outsourcing services.

Growth Opportunity With a revenue range of 10M to 25M and a lean team of 11-50 employees, AdviseCX is likely scaling services and client delivery capabilities, presenting upsell opportunities in strategic CX consulting, process optimization, and talent acquisition partnerships.

Tech Stack Fit Existing technology footprint including AWS, Microsoft 365, Webflow, WordPress, Shopify, and analytics tools suggests opportunities to pitch integrated CX platforms, data-driven CX programs, and cloud-based service delivery enhancements.

Outsourcing Demand As a firm that emphasizes strategic outsourcing and CX transformation, there is potential to propose managed services, ongoing customer support optimization, and scale-enabled outsourcing engagements for mid-market clients.

Industry Position Operating in business consulting and services with peers ranging from small scale players to large platforms, AdviseCX could be positioned for partnerships in joint go-to-market initiatives, referrals, and complementary service bundling to access broader client networks.