Insights

Global Partnerships Bright Pattern has formed strategic partnerships with global firms like Arthur Lawrence and EMT Distribution, enhancing its market reach and opening up opportunities for cross-selling and up-selling through these channels.

Industry Recognition Being recognized as the #1 Contact Center Software provider and one of the most innovative companies in the industry positions Bright Pattern as a trusted and high-value solution provider, which can be leveraged to attract new clients seeking the best-in-class technology.

Recent Acquisition The acquisition of Bright Pattern by Vonage, a significant player in the industry, indicates a vote of confidence in Bright Pattern's technology and solutions. This acquisition can be leveraged as a point of strength to engage with clients who value stability and continuity in their service providers.

Omnichannel Differentiation Bright Pattern's omnichannel capabilities offer a unique value proposition in simplifying customer interactions. Highlighting this advantage can attract clients looking to streamline their contact center operations and improve customer experience across voice and digital channels.

Robust Customer Base With 500 customers across 26 countries and the highest customer and analyst ratings, Bright Pattern has a strong track record of delivering value. Leveraging this extensive customer base as a showcase of success stories can build credibility and attract similar clients seeking proven solutions.

Bright Pattern Tech Stack

Bright Pattern uses 8 technology products and services including Hotjar, Ansible, Jenkins, and more. Explore Bright Pattern's tech stack below.

  • Hotjar
    Analytics
  • Ansible
    Configuration Management
  • Jenkins
    Continuous Integration
  • Oracle
    Enterprise
  • React
    Javascript Frameworks
  • jQuery UI
    Javascript Libraries
  • Piwik
    System Analytics & Monitoring
  • Yandex Metrica
    Web Analytics

Media & News

Bright Pattern's Email Address Formats

Bright Pattern uses at least 1 format(s):
Bright Pattern Email FormatsExamplePercentage
first.last@brightpattern.comJohn.Doe@brightpattern.com
97%
fl@brightpattern.comJD@brightpattern.com
1%
last.first@brightpattern.comDoe.John@brightpattern.com
1%
first.middle@brightpattern.comJohn.Michael@brightpattern.com
1%

Frequently Asked Questions

Where is Bright Pattern's headquarters located?

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Bright Pattern's main headquarters is located at 611 Gateway Blvd. Suite 810 South San Francisco, California 94080 US. The company has employees across 6 continents, including North AmericaEuropeAsia.

What is Bright Pattern's phone number?

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You can contact Bright Pattern's main corporate office by phone at +1-650-529-4099. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Bright Pattern's official website and social media links?

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Bright Pattern's official website is brightpattern.com and has social profiles on LinkedIn.

How much revenue does Bright Pattern generate?

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As of May 2024, Bright Pattern's annual revenue reached $35M.

What is Bright Pattern's SIC code NAICS code?

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Bright Pattern's SIC code is 7373 - Computer Integrated Systems Design NAICS code is 5112 - Software Publishers.

How many employees does Bright Pattern have currently?

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As of May 2024, Bright Pattern has approximately 111 employees across 6 continents, including North AmericaEuropeAsia. Key team members include Chief Financial Officer: S. B.Vice President Of Membership: D. P.Head Of Business Development Emea: L. C. C. C. A. C. E. S.. Explore Bright Pattern's employee directory with LeadIQ.

What industry does Bright Pattern belong to?

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Bright Pattern operates in the Software Development industry.

What technology does Bright Pattern use?

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Bright Pattern's tech stack includes HotjarAnsibleJenkinsOracleReactjQuery UIPiwikYandex Metrica.

What is Bright Pattern's email format?

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Bright Pattern's email format typically follows the pattern of . Find more Bright Pattern email formats with LeadIQ.

When was Bright Pattern founded?

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Bright Pattern was founded in 2010.
Bright Pattern

Bright Pattern

Software DevelopmentCalifornia, United States51-200 Employees

At Bright Pattern, we're paving the way for the future of contact center technology. We offer an all-in-one solution that brings ease, efficiency, and personalization to customer service interactions. 

What sets us apart is our omnichannel capabilities. Our enterprise-grade contact center platform provides agents an omnichannel desktop to handle all interactions on every channel in one screen – “a single pane of glass”. With prior customer journey history readily available, agents can quickly switch between channels and communicate with customers in a natural way tailored to their needs. This reduces effort for both customers and agents, allowing for personalized conversations.

Trusted by 500 customers in 26 countries, we are the highest-rated omnichannel platform by customers and analysts with the fastest ROI and time to deploy in the industry.

OMNICHANNEL CONVERSATIONS
Easy, seamless omnichannel conversation across voice and digital channels for both customers and agents.

OMNICHANNEL QUALITY MANAGEMENT
Monitor 100% of interactions on every channel and allow you to review, score and coach agents to improve CX.

OMNI-ENTERPRISE CX™
Allow any employee to connect on voice and digital channels via Bright Pattern Mobile App.

Section iconCompany Overview

Headquarters
611 Gateway Blvd. Suite 810 South San Francisco, California 94080 US
Phone number
+1-650-529-4099
SIC Code
7373 - Computer Integrated Systems Design
NAICS Code
5112 - Software Publishers
Founded
2010
Employees
51-200

Section iconFunding & Financials

  • $10M$50M

    Bright Pattern's revenue is in the range of $10M$50M

Section iconFunding & Financials

  • $10M$50M

    Bright Pattern's revenue is in the range of $10M$50M

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