Insights

Global Expansion Opportunities With partnerships established in different regions like Europe and the Middle East, Bright Pattern has paved the way for global expansion possibilities. Leveraging these existing partnerships can open doors to new markets and increase sales outreach internationally.

High Customer Satisfaction Ratings Being rated as the highest omnichannel platform by customers and analysts not only highlights Bright Pattern's excellence but also presents a compelling sales proposition. Utilizing these satisfaction ratings in sales pitches can help attract businesses looking for top-quality service solutions.

Diversified Tech Stack Advantage Bright Pattern's utilization of a diversified tech stack including Hotjar, Microsoft Dynamics, and Angular, among others, gives them a technological edge. Demonstrating how this stack enhances product offerings can differentiate their solutions and appeal to tech-savvy clients seeking innovative contact center solutions.

Key Personnel Acquisitions Bringing on board experienced professionals like JH Kwon for lead Korea business development presents an opportunity for targeted sales efforts. Leveraging the expertise of key personnel in client interactions can build trust, provide insights, and ultimately drive sales growth in specific regions.

Recognition & Awards Use in Sales The recognition of Bright Pattern as one of the most innovative companies in the contact center industry provides a strong selling point. Incorporating these accolades into sales presentations can enhance credibility and instill confidence in potential clients, setting Bright Pattern apart from competitors.

Bright Pattern Tech Stack

Bright Pattern uses 8 technology products and services including Hotjar, Docker, MongoDB, and more. Explore Bright Pattern's tech stack below.

  • Hotjar
    Analytics
  • Docker
    Containerization
  • MongoDB
    Database
  • Microsoft Dynamics
    Enterprise Resource Planning
  • Angular
    Javascript Frameworks
  • Swiper
    Javascript Libraries
  • Google Tag Manager
    Tag Management
  • Yandex Metrica
    Web Analytics

Media & News

Bright Pattern's Email Address Formats

Bright Pattern uses at least 1 format(s):
Bright Pattern Email FormatsExamplePercentage
first.last@brightpattern.comJohn.Doe@brightpattern.com
96%
last.first@brightpattern.comDoe.John@brightpattern.com
2%
fl@brightpattern.comJD@brightpattern.com
1%
first.middle@brightpattern.comJohn.Michael@brightpattern.com
1%

Frequently Asked Questions

Where is Bright Pattern's headquarters located?

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Bright Pattern's main headquarters is located at 611 Gateway Blvd. Suite 810 South San Francisco, California 94080 US. The company has employees across 6 continents, including North AmericaEuropeAsia.

What is Bright Pattern's phone number?

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You can contact Bright Pattern's main corporate office by phone at +1-650-529-4099. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Bright Pattern's official website and social media links?

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Bright Pattern's official website is brightpattern.com and has social profiles on LinkedIn.

How much revenue does Bright Pattern generate?

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As of May 2024, Bright Pattern's annual revenue reached $35M.

What is Bright Pattern's SIC code NAICS code?

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Bright Pattern's SIC code is 7373 - Computer Integrated Systems Design NAICS code is 5112 - Software Publishers.

How many employees does Bright Pattern have currently?

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As of May 2024, Bright Pattern has approximately 111 employees across 6 continents, including North AmericaEuropeAsia. Key team members include Chief Financial Officer: S. B.Vice President Of Membership: D. P.Head Of Business Development Emea: L. C. C. C. A. C. E. S.. Explore Bright Pattern's employee directory with LeadIQ.

What industry does Bright Pattern belong to?

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Bright Pattern operates in the Software Development industry.

What technology does Bright Pattern use?

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Bright Pattern's tech stack includes HotjarDockerMongoDBMicrosoft DynamicsAngularSwiperGoogle Tag ManagerYandex Metrica.

What is Bright Pattern's email format?

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Bright Pattern's email format typically follows the pattern of . Find more Bright Pattern email formats with LeadIQ.

When was Bright Pattern founded?

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Bright Pattern was founded in 2010.
Bright Pattern

Bright Pattern

Software DevelopmentCalifornia, United States51-200 Employees

At Bright Pattern, we're paving the way for the future of contact center technology. We offer an all-in-one solution that brings ease, efficiency, and personalization to customer service interactions. 

What sets us apart is our omnichannel capabilities. Our enterprise-grade contact center platform provides agents an omnichannel desktop to handle all interactions on every channel in one screen – “a single pane of glass”. With prior customer journey history readily available, agents can quickly switch between channels and communicate with customers in a natural way tailored to their needs. This reduces effort for both customers and agents, allowing for personalized conversations.

Trusted by 500 customers in 26 countries, we are the highest-rated omnichannel platform by customers and analysts with the fastest ROI and time to deploy in the industry.

OMNICHANNEL CONVERSATIONS
Easy, seamless omnichannel conversation across voice and digital channels for both customers and agents.

OMNICHANNEL QUALITY MANAGEMENT
Monitor 100% of interactions on every channel and allow you to review, score and coach agents to improve CX.

OMNI-ENTERPRISE CX™
Allow any employee to connect on voice and digital channels via Bright Pattern Mobile App.

Section iconCompany Overview

Headquarters
611 Gateway Blvd. Suite 810 South San Francisco, California 94080 US
Phone number
+1-650-529-4099
SIC Code
7373 - Computer Integrated Systems Design
NAICS Code
5112 - Software Publishers
Founded
2010
Employees
51-200

Section iconFunding & Financials

  • $10M$50M

    Bright Pattern's revenue is in the range of $10M$50M

Section iconFunding & Financials

  • $10M$50M

    Bright Pattern's revenue is in the range of $10M$50M

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