Communication Service Solutions (CSS)

TelecommunicationsOklahoma, United States2-10 Employees

Communication Service Solutions (CSS) operates in the telecommunications sector, delivering a range of hosted and managed services tailored to the security industry. Its offerings include cloud-based alarm management connected to the receiver farm, hosted automation software, and hosted phone services. The CSS AlarmConnect platform provides data and SIP circuits, as well as toll-free and local numbers with RespOrg services for tier-one providers, and the portfolio also includes telephony systems, call recording, and central-station integrations. Other solutions include Aeonix telephony, SecurVoice call recording, and collaborations around KeepYourIP and Sur-Gard System 5 for central stations.

CSS serves customers ranging from small central stations to multi-location national organizations, aiming to boost productivity and streamline operations through its solutions. Based in Enid, Oklahoma, the company maintains a small team and emphasizes scalable offerings that grow with its clients. In October 2023, CSS announced a partnership with Dell Apex to provide a multi-redundant, scale-on-demand, hyper-converged environment for hosting automation and alarm monitoring applications.

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