Insights

Growing Customer Base CustomerSure has successfully expanded its client portfolio to include notable organizations such as Philips and Covéa Insurance, demonstrating its ability to serve enterprise clients across sectors and increasing opportunities to upsell additional modules or premium support services.

Market Niche Alignment Focusing on customer feedback and experience management, CustomerSure operates in a specialized and competitive market alongside companies like Wootric and Survicate, offering tailored solutions that can be positioned as a cost-effective alternative for small to mid-sized businesses seeking high-impact customer insights.

Recent Industry Recognition Recognition as a finalist in the Trusted Quality Provider category at the UK Customer Satisfaction Awards enhances the company's credibility and can be leveraged to attract organizations prioritizing quality assurance and high customer satisfaction standards.

International Expansion Potential CustomerSure's recent partnership with Philips to serve the Western European market with multilingual capabilities indicates an openness to international growth opportunities, encouraging sales efforts in multilingual and global market segments.

Digital Engagement Strategies With a modern tech stack that includes tools like Jekyll, Astro, and campaign management platforms, CustomerSure is positioned to enhance digital marketing and outreach efforts, offering sales opportunities driven by targeted campaigns and demonstration of technologically advanced, flexible customer feedback solutions.

CustomerSure Tech Stack

CustomerSure uses 8 technology products and services including Fathom, Acuity Scheduling, Lightbox, and more. Explore CustomerSure's tech stack below.

  • Fathom
    Analytics
  • Acuity Scheduling
    Appointment Scheduling
  • Lightbox
    Javascript Libraries
  • jQuery
    Javascript Libraries
  • Campaign Monitor SPF
    Marketing Automation
  • Jekyll
    Page Builders
  • Astro
    Page Builders
  • HSTS
    Security

CustomerSure's Email Address Formats

CustomerSure uses at least 1 format(s):
CustomerSure Email FormatsExamplePercentage
First.Last@customersure.comJohn.Doe@customersure.com
50%
First.Last@customersure.comJohn.Doe@customersure.com
50%

Frequently Asked Questions

Where is CustomerSure's headquarters located?

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CustomerSure's main headquarters is located at Buddle Road Newcastle, England United Kingdom. The company has employees across 1 continents, including Europe.

What is CustomerSure's phone number?

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You can contact CustomerSure's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is CustomerSure's official website and social media links?

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CustomerSure's official website is customersure.com and has social profiles on LinkedIn.

What is CustomerSure's SIC code NAICS code?

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CustomerSure's SIC code is 7372 - Prepackaged Software NAICS code is 5112 - Software Publishers.

How many employees does CustomerSure have currently?

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As of March 2026, CustomerSure has approximately 6 employees across 1 continents, including Europe. Key team members include Head Of Customer Success: D. W.Co-Founder, Cto: C. S.Co-Founder – senior Software Engineer: L. B.. Explore CustomerSure's employee directory with LeadIQ.

What industry does CustomerSure belong to?

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CustomerSure operates in the Software Development industry.

What technology does CustomerSure use?

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CustomerSure's tech stack includes FathomAcuity SchedulingLightboxjQueryCampaign Monitor SPFJekyllAstroHSTS.

What is CustomerSure's email format?

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CustomerSure's email format typically follows the pattern of First.Last@customersure.com. Find more CustomerSure email formats with LeadIQ.

When was CustomerSure founded?

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CustomerSure was founded in 2010.

CustomerSure

Software DevelopmentEngland, United Kingdom2-10 Employees

CustomerSure combines powerful customer experience software with our robust methodology and unparalleled support. Since 2010, we've been helping our customers gather, understand and act on the valuable insights provided to them by their own customers through feedback surveys. 

With powerful, intuitive software backed up by expert consultancy and support, CustomerSure helps you design and execute customer feedback processes that transform your business performance.  

We're trusted by businesses including Barchester Healthcare, Philips, Covéa Insurance, KK Wind, Magrabi and GBG Group, helping them to understand more about their customers, and then retain and delight them.

When you start using CustomerSure, you get more than just a handful of dashboards. All our packages include:

- Our fully-featured, easy-to-use customer feedback software
- A proven survey methodology to drive measurable results
- Unparalleled support from CSAT and customer feedback experts

If you’d like to see CustomerSure’s award-winning approach in action, contact us for a Free Pilot Project. We’ll help you design and run a short, live test to show you exactly how everything works and prove the real impact our approach has on your customers - and your business.

Section iconCompany Overview

Headquarters
Buddle Road Newcastle, England United Kingdom
Phone number
SIC Code
7372 - Prepackaged Software
NAICS Code
5112 - Software Publishers
Founded
2010
Employees
2-10

Section iconFunding & Financials

  • $1M

    CustomerSure's revenue is estimated to be in the range of $1M

Section iconFunding & Financials

  • $1M

    CustomerSure's revenue is estimated to be in the range of $1M

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