Insights

Growing Customer Base CustomerSure has secured high-profile clients such as Philips and Covéa Insurance, demonstrating strong credibility and a proven track record in the customer feedback space, which can be leveraged to target similar enterprise clients seeking effective CX solutions.

Expansion Potential Recent partnerships and an expanding global reach with multilingual capabilities position CustomerSure for further growth in European markets and beyond, offering opportunities to pitch scalable feedback solutions to multinational organizations.

Niche Market Focus Operating within a specialized segment of customer experience software with a proven methodology and unique support model, CustomerSure presents an opportunity to cross-sell complementary services such as consulting and tailored feedback strategies to existing clients.

Market Differentiation Compared to larger competitors with broader portfolios, CustomerSure’s personalized support and easy-to-use platform offer a competitive edge for mid-sized organizations eager for straightforward, results-driven customer feedback tools.

Growth Opportunities With a relatively modest revenue range indicating room for expansion, targeted outreach focusing on mid-market companies seeking reliable CX software, especially in regulated or service-intensive industries, could unlock significant sales potential.

CustomerSure Tech Stack

CustomerSure uses 8 technology products and services including Fathom, Acuity Scheduling, Lightbox, and more. Explore CustomerSure's tech stack below.

  • Fathom
    Analytics
  • Acuity Scheduling
    Appointment Scheduling
  • Lightbox
    Javascript Libraries
  • jQuery
    Javascript Libraries
  • Campaign Monitor SPF
    Marketing Automation
  • Jekyll
    Page Builders
  • Astro
    Page Builders
  • HSTS
    Security

CustomerSure's Email Address Formats

CustomerSure uses at least 1 format(s):
CustomerSure Email FormatsExamplePercentage
First.Last@customersure.comJohn.Doe@customersure.com
50%
First.Last@customersure.comJohn.Doe@customersure.com
50%

Frequently Asked Questions

Where is CustomerSure's headquarters located?

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CustomerSure's main headquarters is located at Buddle Road Newcastle, England United Kingdom. The company has employees across 1 continents, including Europe.

What is CustomerSure's phone number?

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You can contact CustomerSure's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is CustomerSure's official website and social media links?

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CustomerSure's official website is customersure.com and has social profiles on LinkedIn.

What is CustomerSure's SIC code NAICS code?

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CustomerSure's SIC code is 7372 - Prepackaged Software NAICS code is 5112 - Software Publishers.

How many employees does CustomerSure have currently?

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As of March 2026, CustomerSure has approximately 6 employees across 1 continents, including Europe. Key team members include Head Of Customer Success: D. W.Co-Founder, Cto: C. S.Co-Founder – senior Software Engineer: L. B.. Explore CustomerSure's employee directory with LeadIQ.

What industry does CustomerSure belong to?

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CustomerSure operates in the Software Development industry.

What technology does CustomerSure use?

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CustomerSure's tech stack includes FathomAcuity SchedulingLightboxjQueryCampaign Monitor SPFJekyllAstroHSTS.

What is CustomerSure's email format?

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CustomerSure's email format typically follows the pattern of First.Last@customersure.com. Find more CustomerSure email formats with LeadIQ.

When was CustomerSure founded?

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CustomerSure was founded in 2010.

CustomerSure

Software DevelopmentEngland, United Kingdom2-10 Employees

CustomerSure combines powerful customer experience software with our robust methodology and unparalleled support. Since 2010, we've been helping our customers gather, understand and act on the valuable insights provided to them by their own customers through feedback surveys. 

With powerful, intuitive software backed up by expert consultancy and support, CustomerSure helps you design and execute customer feedback processes that transform your business performance.  

We're trusted by businesses including Barchester Healthcare, Philips, Covéa Insurance, KK Wind, Magrabi and GBG Group, helping them to understand more about their customers, and then retain and delight them.

When you start using CustomerSure, you get more than just a handful of dashboards. All our packages include:

- Our fully-featured, easy-to-use customer feedback software
- A proven survey methodology to drive measurable results
- Unparalleled support from CSAT and customer feedback experts

If you’d like to see CustomerSure’s award-winning approach in action, contact us for a Free Pilot Project. We’ll help you design and run a short, live test to show you exactly how everything works and prove the real impact our approach has on your customers - and your business.

Section iconCompany Overview

Headquarters
Buddle Road Newcastle, England United Kingdom
Phone number
SIC Code
7372 - Prepackaged Software
NAICS Code
5112 - Software Publishers
Founded
2010
Employees
2-10

Section iconFunding & Financials

  • $1M

    CustomerSure's revenue is estimated to be in the range of $1M

Section iconFunding & Financials

  • $1M

    CustomerSure's revenue is estimated to be in the range of $1M

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