Doorman (500 Startups)
Logistics and Supply ChainCalifornia, United States11-50 Employees
Doorman offers a service that enables consumer-scheduled last-mile delivery and return pickup for e-commerce, aiming to improve delivery reliability and reduce issues like missed packages and dissatisfied customers. Shoppers can select an exact delivery window and, via the Doorman API, adjust the timing or even change the delivery location without contacting customer service. This model addresses common delivery problems by removing the friction that leads to unhappy outcomes in the last mile. The company's primary customers are e-commerce retailers looking to provide flexible delivery experiences and simplify returns. In 2015, Doorman launched its API to support scheduling capabilities for deliveries. The company is based in San Francisco, California, and operates with a small to mid-sized team.