Strong Customer Satisfaction EPIC Specialty Benefits boasts a customer satisfaction rating of 96 percent or higher, indicating a solid reputation for quality service that can be leveraged to build trust with prospects seeking reliable insurance solutions.

Niche Market Focus Operating as a small company with a dedicated team of 2 to 10 employees, EPIC specializes in flexible non-medical insurance plans, making it an ideal partner for organizations looking for tailored group benefits with high service standards.

Technology Adoption Utilizing modern tech such as cloud infrastructure with Microsoft Azure and analytics tools like Google Analytics, EPIC demonstrates technological competence which can appeal to clients prioritizing digital efficiencies and data-driven decision making.

Competitive Positioning Although smaller relative to industry giants, EPIC’s revenue of up to $50 million positions it as a competitive, boutique insurer capable of offering personalized service within the Midwest, appealing to regional companies seeking trusted local providers.

Growth Potential With recent revenue growth and strong financial backing from the WPS Health Solutions family, EPIC is positioned for expansion into new markets or service offerings, representing an opportunity for sales partners to collaborate on growth strategies.