Strong Customer Satisfaction With a consistent customer happiness rating of 99 percent and a high client remediation satisfaction score of 97 percent, Five Nines demonstrates a proven track record of client retention and service excellence, indicating a stable base for upselling ongoing managed IT services and expanding relationships.

Expansion through Investment Recent strategic investment from SNH Capital Partners signifies financial stability and growth potential, making Five Nines an attractive partner for scalable IT solutions and additional service offerings to meet increased client demands.

Industry Recognition Repeated recognition as a top IT services provider and placement on CRN’s MSP500 list highlight Five Nines’ reputable market position, suggesting an opportunity to cross-sell advanced managed services, cybersecurity, and cloud solutions to similar enterprise clients.

Local Market Leadership As the leading IT services provider in Nebraska, Five Nines’s regional prominence offers a chance to leverage local brand strength to gain new business in regional industries such as healthcare, manufacturing, and education which require reliable IT infrastructure.

Tech Stack and Innovation Utilizing advanced technologies including Citrix, Cisco, and Google Analytics, Five Nines is positioned to attract prospects needing custom cloud, virtualization, and cybersecurity services, paving the way for tailored solution sales and consultative engagements.