FocusVision
Software DevelopmentNew York, United States51-200 Employees
FocusVision is a mid-sized software company focused on customer insights. Rather than relying solely on standard feedback, it aims to reveal what customers think, feel, and do by uncovering deeper motivations behind their actions. Its experience insights portfolio includes tools for surveys, online interviews and focus groups, and online qualitative research communities, enabling clients to gather a holistic view of their customers. Its client base spans technology, consumer goods, healthcare, and other industries, with names such as Facebook, Microsoft, GM, Walmart, and Pfizer cited among its customers. Based in New York City, FocusVision positions itself in the software and customer experience landscape as a provider that helps organizations connect with authentic customer behavior. A recent development from its parent company, Press Ganey, involves Henry Ford Health partnering to conduct anonymous annual nurse engagement surveys, illustrating a concrete application of its experience-management capabilities.
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