Insights

Strategic Partnership with Thrive Global Intradiem's recent partnership with Thrive Global to support call center agent wellness presents an opportunity to collaborate with companies placing high importance on employee well-being. This can be leveraged to offer joint solutions focusing on enhancing employee satisfaction and productivity.

AI-Powered Agent Attrition Solution The launch of Intradiem's first AI-powered technology solution to predict Contact Center Agent Attrition showcases the company's focus on addressing a critical industry challenge. Sales professionals can position this solution as a proactive measure to reduce turnover and improve operational efficiency for potential clients.

Chief Revenue Officer Appointment John Norton joining Intradiem as the Chief Revenue Officer signifies a strategic shift towards driving revenue growth. Sales representatives could explore collaboration opportunities with companies looking to enhance their sales strategies through effective leadership and revenue generation expertise.

Award-Winning Customer Service Winning The Forum Partnership Award for outstanding Virgin Media customer service showcases Intradiem's commitment to delivering exceptional customer experiences. This accolade can be highlighted to demonstrate the company's capability in enhancing customer satisfaction and retention, appealing to businesses seeking similar outcomes.

Partnership with Genesys The collaboration between Intradiem and Genesys, aimed at revolutionizing customer service, opens avenues for sales teams to offer integrated solutions catering to evolving customer service needs. This partnership can be positioned as a unique proposition to provide comprehensive customer service automation capabilities.

Intradiem Tech Stack

Intradiem uses 8 technology products and services including Google Font API, React, jQuery UI, and more. Explore Intradiem's tech stack below.

  • Google Font API
    Font Scripts
  • React
    Javascript Frameworks
  • jQuery UI
    Javascript Libraries
  • ZoomInfo
    Lead Generation
  • Salesforce Marketing Cloud Account Engagement
    Marketing Automation
  • Erlang
    Programming Languages
  • JUnit
    Testing And Qa
  • Adobe Connect
    Web Conferencing

Intradiem's Email Address Formats

Intradiem uses at least 1 format(s):
Intradiem Email FormatsExamplePercentage
First.Last@intradiem.comJohn.Doe@intradiem.com
77%
FLast@intradiem.comJDoe@intradiem.com
20%
First-Last@intradiem.comJohn-Doe@intradiem.com
2%
Last@intradiem.comDoe@intradiem.com
1%

Frequently Asked Questions

Where is Intradiem's headquarters located?

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Intradiem's main headquarters is located at 2500 Dallas Hwy Ste 202, Dept #37049 Marietta, Georgia 30064 US. The company has employees across 5 continents, including North AmericaEuropeAsia.

What is Intradiem's phone number?

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You can contact Intradiem's main corporate office by phone at +1-678-356-3500. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Intradiem's official website and social media links?

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Intradiem's official website is intradiem.com and has social profiles on LinkedIn.

How much revenue does Intradiem generate?

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As of July 2024, Intradiem's annual revenue reached $75M.

What is Intradiem's SIC code NAICS code?

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Intradiem's SIC code is 8742 - Management Consulting Services NAICS code is 5112 - Software Publishers.

How many employees does Intradiem have currently?

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As of July 2024, Intradiem has approximately 228 employees across 5 continents, including North AmericaEuropeAsia. Key team members include CFO: B. D.Chief People Officer: K. H.Chief Revenue Officer Cro: J. N.. Explore Intradiem's employee directory with LeadIQ.

What industry does Intradiem belong to?

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Intradiem operates in the Software Development industry.

What technology does Intradiem use?

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Intradiem's tech stack includes Google Font APIReactjQuery UIZoomInfoSalesforce Marketing Cloud Account EngagementErlangJUnitAdobe Connect.

What is Intradiem's email format?

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Intradiem's email format typically follows the pattern of . Find more Intradiem email formats with LeadIQ.

How much funding has Intradiem raised to date?

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As of July 2024, Intradiem has raised $35M in funding. The last funding round occurred on Nov 30, 2021.

When was Intradiem founded?

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Intradiem was founded in 1995.
Intradiem

Intradiem

Software DevelopmentGeorgia, United States201-500 Employees

At Intradiem, we believe the best technology is technology that supports humans. We are the only people-first customer service solution that has a real, long-lasting impact on your people, your customers, and your brand. We uncover, in real time, the untapped capacity in your contact center and give you the ability to use that capacity where it has the most impact. Time for Training, coaching, and wellness breaks – at the right time, every time. Automatic schedule updates. Call handling support. And with hard dollar savings that more than pay for itself. Intradiem: Contact center automation designed by humans, for humans.

Section iconCompany Overview

Headquarters
2500 Dallas Hwy Ste 202, Dept #37049 Marietta, Georgia 30064 US
Phone number
+1-678-356-3500
SIC Code
8742 - Management Consulting Services
NAICS Code
5112 - Software Publishers
Founded
1995
Employees
201-500

Section iconFunding & Financials

  • $35M

    Intradiem has raised a total of $35M of funding over 7 rounds. Their latest funding round was raised on Nov 30, 2021.

  • $50M$100M

    Intradiem's revenue is in the range of $50M$100M

Section iconFunding & Financials

  • $35M

    Intradiem has raised a total of $35M of funding over 7 rounds. Their latest funding round was raised on Nov 30, 2021.

  • $50M$100M

    Intradiem's revenue is in the range of $50M$100M

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