iVox Solutions
Outsourcing and Offshoring ConsultingFlorida, United States51-200 Employees
iVox Solutions is a mid-sized firm operating in the outsourcing and offshoring consulting sector, based in Port Saint Lucie, Florida. The company provides a full range of customer and technical support services within the contact center space. It seeks to turn support operations into revenue-generating activities by upselling and cross-selling to both existing and new clients, aiming to meet client needs while expanding their business. iVox emphasizes flexible processes and aims to move beyond traditional call-center functions, pursuing strategies intended to achieve client objectives. Its Business Solution Center coordinates customer interactions—whether inbound or outbound—to reflect each client’s voice and messaging, supported by a proactive approach to reach stated goals. The firm positions itself as an established player in the contact center industry, with a focus on maintaining a positive client image and delivering value through every engagement.
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