Insights

Technology Adoption Merchants Insurance Group has demonstrated a strong commitment to leveraging technology by receiving awards highlighting their use of digital tools to enhance customer and agent experiences. This focus presents opportunities to offer innovative insurtech solutions, automation platforms, or data analytics services to support their technological growth.

Operational Efficiency The company's recent partnership with CLARA Analytics to improve claims processing indicates an openness to integrating AI and analytics solutions, opening doors for vendors providing AI-driven claims management, fraud detection, or process automation to help further streamline their operations.

Market Expansion Serving the Northeastern, Mid-Atlantic, and North Central U.S., Merchants has potential for geographic expansion or tailored regional marketing strategies. Sales opportunities exist in providing local market insights, regional compliance solutions, or expansion support services across new states.

HR and Workforce Growth With recent leadership promotions and a workforce of up to 500 employees, there is potential for products or services related to talent management, HR automation, or employee engagement platforms to support their evolving human capital needs.

Insurtech Recognition Receiving multiple Ivans Spark Awards underscores Merchants' interest in innovative tech-driven solutions. This positions them as a prime candidate for cutting-edge insurtech offerings such as customer experience platforms, digital policy management, or customer engagement tools.

Merchants Insurance Group Tech Stack

Merchants Insurance Group uses 8 technology products and services including Adobe Premiere Pro, Gravatar, Font Awesome, and more. Explore Merchants Insurance Group's tech stack below.

  • Adobe Premiere Pro
    Audio, Video, Graphics
  • Gravatar
    Audio, Video, Graphics
  • Font Awesome
    Font Scripts
  • UltiPro
    Human Resource Management System
  • OWL Carousel
    Javascript Libraries
  • Cisco Routers
    Network Hardware
  • HSTS
    Security
  • Nginx
    Web Servers

Media & News

Merchants Insurance Group's Email Address Formats

Merchants Insurance Group uses at least 1 format(s):
Merchants Insurance Group Email FormatsExamplePercentage
FLast@merchantsgroup.comJDoe@merchantsgroup.com
95%
FirstLast@merchantsgroup.comJohnDoe@merchantsgroup.com
3%
Last@merchantsgroup.comDoe@merchantsgroup.com
2%

Frequently Asked Questions

Where is Merchants Insurance Group's headquarters located?

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Merchants Insurance Group's main headquarters is located at 250 Main St., Buffalo, NY 14202, US. The company has employees across 2 continents, including North AmericaAsia.

What is Merchants Insurance Group's phone number?

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You can contact Merchants Insurance Group's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Merchants Insurance Group's official website and social media links?

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Merchants Insurance Group's official website is merchantsgroup.com and has social profiles on LinkedIn.

How much revenue does Merchants Insurance Group generate?

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As of October 2025, Merchants Insurance Group's annual revenue is estimated to be $251M.

What is Merchants Insurance Group's NAICS code?

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Merchants Insurance Group's NAICS code is 524 - Insurance Carriers and Related Activities.

How many employees does Merchants Insurance Group have currently?

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As of October 2025, Merchants Insurance Group has approximately 325 employees across 2 continents, including North AmericaAsia. Key team members include Chief Technology Officer: C. S.Vice President Of National Distribution: S. B.Executive Vp & Chief Financial Officer: C. S.. Explore Merchants Insurance Group's employee directory with LeadIQ.

What industry does Merchants Insurance Group belong to?

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Merchants Insurance Group operates in the Insurance industry.

What technology does Merchants Insurance Group use?

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Merchants Insurance Group's tech stack includes Adobe Premiere ProGravatarFont AwesomeUltiProOWL CarouselCisco RoutersHSTSNginx.

What is Merchants Insurance Group's email format?

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Merchants Insurance Group's email format typically follows the pattern of FLast@merchantsgroup.com. Find more Merchants Insurance Group email formats with LeadIQ.

When was Merchants Insurance Group founded?

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Merchants Insurance Group was founded in 1918.
Merchants Insurance Group

Merchants Insurance Group

InsuranceUnited States201-500 Employees

For more than 100 years, Merchants Insurance Group has provided quality property and casualty insurance to protect your business, home and car. Our mission is to be the property and casualty insurance company independent agents trust most to serve their valued customers. We sell our products through a network of independent insurance agents because we believe they provide policyholders with a broad range of products and insurance expertise. 

Merchants Insurance Group provides financial protection to policyholders in the Northeastern, Mid-Atlantic, and North Central United States. Merchants Insurance Group is comprised of Merchants Mutual Insurance Company and Merchants Preferred Insurance Company. Both companies are rated "A-" by the A.M. Best Company, a global credit rating company that focuses on the insurance industry. We are headquartered in Buffalo, New York and have offices in Buffalo and Melville, New York; Bedford, New Hampshire; and Mt Laurel, New Jersey. Customer service, competitive rates, personalized attention and quality products make Merchants Insurance Group the insurance company of choice!

Section iconCompany Overview

Headquarters
250 Main St., Buffalo, NY 14202, US
Phone number
NAICS Code
524 - Insurance Carriers and Related Activities
Founded
1918
Employees
201-500

Section iconFunding & Financials

  • $1B$10B

    Merchants Insurance Group's revenue is estimated to be in the range of $1B$10B

Section iconFunding & Financials

  • $1B$10B

    Merchants Insurance Group's revenue is estimated to be in the range of $1B$10B

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