Recent Strategic Partnerships Quill's collaboration with Expedia Group to enable rewards points for travel indicates an openness to innovative customer engagement strategies and potential for cross-promotional opportunities with travel and leisure brands.

Recognition for Customer Service Being named among America’s Best Customer Service Companies highlights Quill’s strong reputation in customer satisfaction, making it a preferred supplier for small and medium-sized businesses seeking reliable service providers.

Expansion of Digital Services The launch of Coupon Clipboard demonstrates Quill’s focus on improving the online shopping experience, suggesting opportunities to upsell digital solutions or premium ordering services to business customers.

Expanding Customer Base As a key player competing with Staples and Office Depot, Quill presents potential sales growth through targeting SMBs that prioritize excellent service and innovative rewards programs for bulk office supplies.

Technology Integration With a tech stack including Shopify, JSON, and Attentive, Quill utilizes modern e-commerce and marketing tools, offering chances to develop targeted marketing campaigns and personalized outreach to existing and prospective clients.