Insights

Innovative AI Platform SupportLogic's launch of its Cognitive AI Cloud and enterprise-grade AI agents demonstrates its commitment to delivering cutting-edge AI-powered support solutions, making it a compelling partner for organizations seeking to automate and enhance customer service operations.

Strong Market Presence With a robust client base including global enterprises like Snowflake, Databricks, and Nutanix, SupportLogic exhibits strong market traction in the high-value enterprise support segment, indicating significant upsell and expansion opportunities.

Recent Product Expansions The recent launches of Voice Connect and support data cloud technology highlight the company's focus on enriching support insights and multichannel integration, appealing to companies looking for comprehensive, data-rich customer engagement platforms.

Significant Funding With $50 million in funding, SupportLogic has substantial financial backing to accelerate product innovation and market penetration, creating opportunities for sales teams to target organizations investing in AI-driven customer experience solutions.

Industry Growth Trends As the demand for AI-enhanced support platforms continues rising across technology and internet sectors, SupportLogic is well-positioned to capitalize on expansion into adjacent verticals, offering tailored solutions that address industry-specific support challenges.

Similar companies to SupportLogic

SupportLogic Tech Stack

SupportLogic uses 8 technology products and services including Grafana, SQLAlchemy, Shopify, and more. Explore SupportLogic's tech stack below.

Grafana
Analytics
SQLAlchemy
Database Management
Shopify
E-commerce
Font Awesome
Font Scripts
Salesforce Service Cloud
Live Chat
Azure Edge Network
Miscellaneous
Python
Programming Languages
Django
Web Frameworks

Media & News

SupportLogic's Email Address Formats

SupportLogic uses at least 2 format(s):

SupportLogic Email Formats	Example	Percentage
First.Last@supportlogic.io	John.Doe@supportlogic.io	61%
First@supportlogic.io	John@supportlogic.io	33%
Last@supportlogic.io	Doe@supportlogic.io	5%
LastF@supportlogic.io	DoeJ@supportlogic.io	1%
First.Last@supportlogic.com	John.Doe@supportlogic.com	80%
First@supportlogic.com	John@supportlogic.com	10%
F.Last@supportlogic.com	J.Doe@supportlogic.com	10%

Frequently Asked Questions

Where is SupportLogic's headquarters located?

SupportLogic's main headquarters is located at San Jose, California 95128 United States. The company has employees across 5 continents, including North AmericaAsiaSouth America.

What is SupportLogic's official website and social media links?

SupportLogic's official website is supportlogic.com and has social profiles on LinkedIn Crunchbase.

What is SupportLogic's NAICS code?

SupportLogic's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does SupportLogic have currently?

As of April 2026, SupportLogic has approximately 56 employees across 5 continents, including North AmericaAsiaSouth America. Key team members include Vice President Of Engineering: L. S.Head Of Engineering: H. M.Head Of Professional Services: M. L.. Explore SupportLogic's employee directory with LeadIQ.

What industry does SupportLogic belong to?

SupportLogic operates in the Technology, Information and Internet industry.

What technology does SupportLogic use?

SupportLogic's tech stack includes GrafanaSQLAlchemyShopifyFont AwesomeSalesforce Service CloudAzure Edge NetworkPythonDjango.

What is SupportLogic's email format?

SupportLogic's email format typically follows the pattern of First.Last@supportlogic.io. Find more SupportLogic email formats with LeadIQ.

How much funding has SupportLogic raised to date?

As of April 2026, SupportLogic has raised $50M in funding. The last funding round occurred on Oct 12, 2021 for $50M.

When was SupportLogic founded?

SupportLogic was founded in 2018.

SupportLogic

Q: What is SupportLogic's official website and social media links?

SupportLogic's official website is supportlogic.com. SupportLogic has social profiles on LinkedIn.

Q: How many employees does SupportLogic have currently?

SupportLogic has approximately 56 employees.

Q: What technology does SupportLogic use?

SupportLogic's tech stack includes Scala, Splunk, Nginx, GitHub, HSTS.

Q: What is SupportLogic's NAICS code?

SupportLogic's NAICS code is 5415 (Computer Systems Design and Related Services).

Technology, Information and InternetCalifornia, United States51-200 Employees

SupportLogic delivers the world’s first support experience (SX) management platform that enables companies to proactively understand and act on the voice of the customer to build healthy relationships and maximize customer lifetime value. SupportLogic SX uses predictive and generative AI to extract and analyze customer sentiment signals from both structured and unstructured data and provides recommendations, content and collaborative workflows. SupportLogic is helping global enterprises like Databricks, Qlik, Nutanix, Rubrik, and Snowflake to prevent customer escalations, reduce churn and elevate the customer support experience. To learn more, visit supportlogic.com.