Strategic partnerships TouchPoint Networks has formalized partnerships with technology leaders such as Zultys for unified communications, indicating a pathway to cross-sell or co-sell advanced UC solutions to SMBs and mid-market clients.

Ransomware defense The launch of a Ransomware-as-a-Service program demonstrates a proactive security focus for SMBs, suggesting opportunities to address backup, incident response, and cyber resilience services in small and medium enterprises.

WiFi 6 readiness Recent introduction of WiFi 6 access points positions TouchPoint to offer next‑gen wireless infrastructure, appealing to organizations upgrading campus or multi-site networks seeking higher performance and security.

Managed services model Proactive managed services across networking, security, UC, video surveillance and cloud indicate recurring revenue potential; target SMBs that prefer outsourced IT with high availability and security requirements.

Geographic reach Three Oregon-based offices plus US-wide client reach and world sites suggest capacity to scale regional deals into broader enterprise engagements, including cross-sell of cloud, security, and business continuity offerings.