Insights

Enhanced Interaction Analytics Uniphore recently launched an enhanced interaction analytics solution powered by generative AI. This solution can provide businesses with valuable insights into customer interactions, presenting an opportunity to offer tailored AI-driven solutions to potential clients seeking to enhance customer experiences and operational efficiencies.

Emotion AI Innovation Uniphore introduced Emotion AI, adding a layer of emotional intelligence to business critical assistants. This innovative technology can be positioned as a unique selling proposition to companies looking to personalize customer interactions and improve customer satisfaction, offering a key sales opportunity for Uniphore in the emotion recognition technology market.

Great Workplace Recognition Being recognized as a Great Place To Work can significantly boost Uniphore's employer brand and attractiveness to top talent. Leveraging this achievement in sales pitches can appeal to potential clients who value working with reputable and employee-friendly organizations, thereby fostering stronger business relationships and driving sales growth.

Breakthrough Innovations Uniphore's recent breakthrough innovations for the X Platform showcase the company's commitment to advancing AI capabilities. Highlighting these innovations during sales presentations can position Uniphore as a forward-thinking technology partner capable of delivering cutting-edge solutions, attracting clients looking to stay ahead of the curve and invest in innovative technologies.

Partnership with Consulting Firm Collaborating with The Northridge Group and RISE Technology Advisors signifies Uniphore's strategic alliances in improving customer engagement for enterprise-sized organizations. Utilizing this partnership as a case study in sales discussions can demonstrate Uniphore's ability to drive successful customer experience transformations, presenting a compelling opportunity to engage potential clients seeking to enhance their contact center solutions.

Uniphore Tech Stack

Uniphore uses 8 technology products and services including W3 Total Cache, Zendesk, Oracle, and more. Explore Uniphore's tech stack below.

  • W3 Total Cache
    Caching
  • Zendesk
    Documentation Tools
  • Oracle
    Enterprise
  • Okta
    Identity Verification
  • Jira Service Desk
    IT Service Management
  • Vue.js
    Javascript Frameworks
  • Slick
    Javascript Libraries
  • Oracle Eloqua
    Marketing Automation

Media & News

Uniphore's Email Address Formats

Uniphore uses at least 1 format(s):
Uniphore Email FormatsExamplePercentage
first.last@uniphore.comJohn.Doe@uniphore.com
57%
first@uniphore.comJohn@uniphore.com
26%
firstlast@uniphore.comJohnDoe@uniphore.com
15%
last@uniphore.comDoe@uniphore.com
2%

Frequently Asked Questions

Where is Uniphore's headquarters located?

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Uniphore's main headquarters is located at 1001 Page Mill Road Building 4 Palo Alto , California 94304 US. The company has employees across 5 continents, including AsiaNorth AmericaEurope.

What is Uniphore's phone number?

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You can contact Uniphore's main corporate office by phone at +91-91329-13044. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Uniphore's official website and social media links?

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Uniphore's official website is uniphore.com and has social profiles on LinkedIn.

How much revenue does Uniphore generate?

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As of June 2024, Uniphore's annual revenue reached $750M.

What is Uniphore's NAICS code?

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Uniphore's NAICS code is 5112 - Software Publishers.

How many employees does Uniphore have currently?

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As of June 2024, Uniphore has approximately 891 employees across 5 continents, including AsiaNorth AmericaEurope. Key team members include Chief Customer Officer: V. M.Chief Product Officer: T. N. S.Chief Transformation Officer: C. H.. Explore Uniphore's employee directory with LeadIQ.

What industry does Uniphore belong to?

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Uniphore operates in the Software Development industry.

What technology does Uniphore use?

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Uniphore's tech stack includes W3 Total CacheZendeskOracleOktaJira Service DeskVue.jsSlickOracle Eloqua.

What is Uniphore's email format?

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Uniphore's email format typically follows the pattern of . Find more Uniphore email formats with LeadIQ.

How much funding has Uniphore raised to date?

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As of June 2024, Uniphore has raised $400M in funding. The last funding round occurred on Jan 28, 2022.

When was Uniphore founded?

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Uniphore was founded in 2008.
Uniphore

Uniphore

Software DevelopmentCalifornia, United States501-1000 Employees

Uniphore is one of the largest B2B AI-native companies – decades-proven, built-for-scale, and designed for the Enterprise. The company drives business outcomes, across multiple industry verticals, and the largest global deployments. Uniphore infuses AI into every part of the Enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI and Emotion AI and Workflow Automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video, text, and how to analyze all types of data. As AI becomes more powerful, every part of the Enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in service of creating the most human processes and experiences for customers and employees.  
At Uniphore, we believe companies that best understand and take action on those conversations will win. We have built the most comprehensive and powerful platform that combines conversational AI, computer vision, emotion and tonal analysis, workflow automation, and RPA (Robotic Process Automation) workflow automation and RPA (Robotic Process Automation) with a business-user-friendly UX in a single integrated platform to transform and democratize customer experiences across industries.

Section iconCompany Overview

Headquarters
1001 Page Mill Road Building 4 Palo Alto , California 94304 US
Phone number
+91-91329-13044
NAICS Code
5112 - Software Publishers
Founded
2008
Employees
501-1000

Section iconFunding & Financials

  • $400M

    Uniphore has raised a total of $400M of funding over 8 rounds. Their latest funding round was raised on Jan 28, 2022.

  • $100M$1B

    Uniphore's revenue is in the range of $100M$1B

Section iconFunding & Financials

  • $400M

    Uniphore has raised a total of $400M of funding over 8 rounds. Their latest funding round was raised on Jan 28, 2022.

  • $100M$1B

    Uniphore's revenue is in the range of $100M$1B

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