Cloud Services Mid-market IT services firm with a growing cloud portfolio including cloud phone systems, cloud servers, and remote network monitoring. Opportunity to cross-sell unified communications, security, and managed cloud services to SMBs seeking scalable, hosted IT solutions.

Security & Monitoring Product line Net-Tech provides remote access, patch management, antivirus, and self-healing network capabilities. Target security-conscious organizations and SMBs needing proactive threat protection and automated remediation as a selling point.

SMB Focus Small team size (2–10 employees) and revenue in the lower mid-market band suggest buyers with tight budgets and a preference for comprehensive, one-stop IT partnerships rather than large, multi-vendor engagements.

Tech Stack Utilizes Zendesk, No-IP, and Microsoft 365. Leverage existing integrations and offer streamlined service desks, identity/comms solutions, and collaboration tooling enhancements to upsell managed services and license optimization.

Growth Potential 17 years in business with a defined cloud services roadmap signals readiness for scale. Engage on a phased expansion plan focusing on security, compliance, and managed infrastructure to capture larger client footprints or referrals from similar SMBs in their ecosystem.