Insights

Expanding Customer Base Customer Research, Inc. is actively growing its partnerships, exemplified by recent integration with Dominion DMS, indicating opportunities to cross-sell and expand within automotive and software-integrator sectors.

Niche Market Focus With deep automotive roots and evolving into online reputation management, CRI presents a compelling proposition for clients seeking comprehensive customer satisfaction and reputation solutions in the digitally driven market.

Competitive Positioning Operating alongside notable firms like YouGov and Qualtrics with a smaller revenue base suggests there is room for growth through targeted outreach to mid-sized businesses looking for specialized, flexible customer insight services.

Technological Integration Utilization of popular tech stacks including Shopify and Bootstrap indicates CRI’s technological adaptability, presenting opportunities to offer integrated digital solutions or enhance existing communication channels for clients.

Revenue Potential With a revenue range of up to 10 million dollars and recent strategic partnerships, there is significant potential to upsell advanced analytics, multi-channel marketing, and reputation management services to current and prospective clients.

Customer Research, Inc. Tech Stack

Customer Research, Inc. uses 8 technology products and services including BootstrapCDN, oEmbed, Shopify, and more. Explore Customer Research, Inc.'s tech stack below.

  • BootstrapCDN
    Content Delivery Network
  • oEmbed
    Dev Tools
  • Shopify
    E-commerce
  • Google Fonts API
    Font Scripts
  • JSON-LD
    Javascript Frameworks
  • jQuery Migrate
    Javascript Libraries
  • Yoast SEO
    Search Engines
  • Apache
    Web Servers

Customer Research, Inc.'s Email Address Formats

Customer Research, Inc. uses at least 1 format(s):
Customer Research, Inc. Email FormatsExamplePercentage
First@customerresearch.comJohn@customerresearch.com
66%
FirstL@customerresearch.comJohnD@customerresearch.com
15%
FirstLast@customerresearch.comJohnDoe@customerresearch.com
13%
Last@customerresearch.comDoe@customerresearch.com
6%

Frequently Asked Questions

Where is Customer Research, Inc.'s headquarters located?

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Customer Research, Inc.'s main headquarters is located at PO Box 1230 Seahurst, WA 98062 United States. The company has employees across 2 continents, including North AmericaEurope.

What is Customer Research, Inc.'s phone number?

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You can contact Customer Research, Inc.'s main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Customer Research, Inc.'s official website and social media links?

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Customer Research, Inc.'s official website is customerresearch.com and has social profiles on LinkedIn.

What is Customer Research, Inc.'s NAICS code?

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Customer Research, Inc.'s NAICS code is 54191 - Marketing Research and Public Opinion Polling.

How many employees does Customer Research, Inc. have currently?

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As of October 2025, Customer Research, Inc. has approximately 30 employees across 2 continents, including North AmericaEurope. Key team members include Director Of Business Development: T. F.General Manager: G. K.Information Technology Manager: J. Y.. Explore Customer Research, Inc.'s employee directory with LeadIQ.

What industry does Customer Research, Inc. belong to?

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Customer Research, Inc. operates in the Market Research industry.

What technology does Customer Research, Inc. use?

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Customer Research, Inc.'s tech stack includes BootstrapCDNoEmbedShopifyGoogle Fonts APIJSON-LDjQuery MigrateYoast SEOApache.

What is Customer Research, Inc.'s email format?

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Customer Research, Inc.'s email format typically follows the pattern of First@customerresearch.com. Find more Customer Research, Inc. email formats with LeadIQ.

When was Customer Research, Inc. founded?

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Customer Research, Inc. was founded in 1967.

Customer Research, Inc.

Market ResearchWashington, United States11-50 Employees

Customer Research, Inc. (CRI) has provided customer satisfaction measurement, customer loyalty, market research, and contact center solutions since 1967. Today, CRI utilizes multiple channels of communication to help businesses across the globe:

• Generate Information
• Increase CSI and Customer Loyalty
• Enhance Reputation
• Drive Business

With deep roots in the automotive industry, CRI now works closely with businesses of all sizes, in all industries. What began as purely a CSI measurement service has evolved into a robust solution that pushes out customer feedback in the form of reviews that enhance online reputation. CRI has moved seamlessly from the forefront of customer satisfaction indexing to the forefront of the online reputation space. CRI offers an array of marketing services designed to drive revenue - from mining customer data to pure conquest. Coupling call center services with effective multi-channel communication, CRI achieves results that exceed expectations.

Customer Research, Inc. - Generating Information. Driving Business.
Visit us at www.CustomerResearch.com

Section iconCompany Overview

Headquarters
PO Box 1230 Seahurst, WA 98062 United States
Phone number
NAICS Code
54191 - Marketing Research and Public Opinion Polling
Founded
1967
Employees
11-50

Section iconFunding & Financials

  • $25M$50M

    Customer Research, Inc.'s revenue is estimated to be in the range of $25M$50M

Section iconFunding & Financials

  • $25M$50M

    Customer Research, Inc.'s revenue is estimated to be in the range of $25M$50M

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