HelloSpoke
TelecommunicationsKentucky, United States11-50 Employees
HelloSpoke operates in the telecommunications sector, offering a platform that helps multifamily property management teams manage missed calls, maintenance emergencies, and urgent resident communications. By centralizing these interactions, the service aims to save managers time, improve operational efficiency, and reduce after-hours stress. The solution covers missed-call handling, maintenance escalation, and critical resident messaging, enabling faster responses to resident needs. The company has developed cloud-based contact center capabilities by building on an established provider’s CCSP platform. Based in Louisville, Kentucky, HelloSpoke is a small to mid-sized company providing VoIP telephony services with integrated resident-communication features. A notable development is the 2017 launch of a cloud contact center service built on Enghouse Interactive's CCSP platform, reflecting the company's approach to expanding its cloud offerings.