Specialized Contact Solutions Inisoft Ltd’s focus on contact centre software such as Advisgo and Syntelate XA positions them as a key partner for organizations seeking to improve customer engagement and operational efficiency within their customer service teams.

Recent Feature Enhancements The launch of smart text options and new features in Syntelate XA indicates ongoing product innovation, offering opportunities to upsell or cross-sell to existing customers looking for advanced communication capabilities.

Global Reach, Local Impact With headquarters in Glasgow and a broad network of international partners, Inisoft is actively targeting diverse markets, creating opportunities to distribute and support their software across different regions.

Growth Potential Operating within a competitive industry with revenues between 1 million to 10 million USD, Inisoft presents potential for partners to capture a share of the expanding contact center solutions market.

Strategic Ownership Owned by Kura, the UK's largest independent outsourcer, Inisoft can leverage this relationship to facilitate integrated service offerings and develop customized solutions aligned with outsourcing trends.