Insights

Industry Recognition Interact Contact Centres has recently received multiple prestigious awards for contact centre culture and customer service excellence, including the UK National Contact Centre Award and recognition as Large Outsourced Contact Centre of the Year 2023. This demonstrates their strong market reputation and commitment to high-quality service, opening opportunities for partnerships with organizations seeking reputable outsourcing providers.

Technological Integration The company's use of advanced AI and diverse technology stack including HubSpot, Google Fonts API, and Microsoft 365 signifies a focus on leveraging innovative solutions to enhance customer experience. This positions Interact as a modern, tech-savvy partner suitable for clients looking to integrate automation and digital tools into their customer service operations.

Growth Initiatives Recent launches such as The Collective and ARISE development programme highlight Interact's investment in employee engagement and leadership development. These initiatives suggest a forward-thinking approach that emphasizes talent retention and internal growth, making the company attractive for clients prioritizing sustainable, people-centric outsourcing partnerships.

Regional Capabilities With operations across the UK and South Africa, Interact offers geographically diverse contact centre services, providing potential sales avenues for clients seeking flexible, multi-region customer engagement strategies that can support global or localized market needs.

Market Positioning As a mid-sized company with a revenue range of 1 to 10 million dollars, Interact can cater to clients seeking specialized, scalable outsourcing solutions with personalized service levels. This creates opportunities to target mid-market brands aiming for high-quality customer experience without the complexity of working with larger multinational providers.

Interact Contact Centres Tech Stack

Interact Contact Centres uses 8 technology products and services including RSS, Open Graph, MySQL, and more. Explore Interact Contact Centres's tech stack below.

  • RSS
    Content Management System
  • Open Graph
    Content Management System
  • MySQL
    Database
  • Microsoft 365
    Email
  • Google Fonts API
    Font Scripts
  • jQuery
    Javascript Libraries
  • HubSpot
    Marketing Automation
  • Contact Form 7
    Web Platform Extensions

Media & News

Interact Contact Centres's Email Address Formats

Interact Contact Centres uses at least 2 format(s):
Interact Contact Centres Email FormatsExamplePercentage
First.Last@inter-act.co.ukJohn.Doe@inter-act.co.uk
96%
FirstLast@inter-act.co.ukJohnDoe@inter-act.co.uk
3%
FirstLas@inter-act.co.ukJohnDoe@inter-act.co.uk
1%
First.Last@interactcc.comJohn.Doe@interactcc.com
100%

Frequently Asked Questions

Where is Interact Contact Centres's headquarters located?

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Interact Contact Centres's main headquarters is located at 20 Petersham Road London, England tw10 6uw United Kingdom. The company has employees across 4 continents, including EuropeAfricaAsia.

What is Interact Contact Centres's phone number?

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You can contact Interact Contact Centres's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Interact Contact Centres's official website and social media links?

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Interact Contact Centres's official website is interactcc.com and has social profiles on LinkedIn.

What is Interact Contact Centres's SIC code NAICS code?

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Interact Contact Centres's SIC code is 7299 - Miscellaneous Personal Services, Not Elsewhere Classified NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Interact Contact Centres have currently?

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As of March 2026, Interact Contact Centres has approximately 192 employees across 4 continents, including EuropeAfricaAsia. Key team members include Chief Executive Officer: N. B.Head Of Operations: K. G.Head Of Operations: A. S.. Explore Interact Contact Centres's employee directory with LeadIQ.

What industry does Interact Contact Centres belong to?

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Interact Contact Centres operates in the Outsourcing and Offshoring Consulting industry.

What technology does Interact Contact Centres use?

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Interact Contact Centres's tech stack includes RSSOpen GraphMySQLMicrosoft 365Google Fonts APIjQueryHubSpotContact Form 7.

What is Interact Contact Centres's email format?

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Interact Contact Centres's email format typically follows the pattern of First.Last@inter-act.co.uk. Find more Interact Contact Centres email formats with LeadIQ.

When was Interact Contact Centres founded?

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Interact Contact Centres was founded in 2011.

Interact Contact Centres

Outsourcing and Offshoring ConsultingEngland, United Kingdom51-200 Employees

We are a leading UK customer experience outsourcer, recently named Best Contact Centre Culture (Large) 2024 at the UK Contact Centre Awards and Outsourced Contact Centre of the Year twice during 2023. Our multi award-winning teams across the UK and South Africa are experts at connecting with your customers across multiple communication channels.

We build true partnerships with our clients. The longevity of our partnerships, and the growth of campaigns, are true testament to this. 

We work with some of the best brands around, providing powerful sales channels to gain new customers and increase retention, whilst providing exceptional customer service and building loyalty.

All of our services are backed by the latest AI and technology, combined with highest quality standards including FCA Accreditation and ISO 27001.

Through our people first approach, and our unique position as the first and only UK employee-owned outsourced contact centre, we have created a culture that is inclusive, motivating, supportive and a team that continues to make a positive difference every day.

Section iconCompany Overview

Headquarters
20 Petersham Road London, England tw10 6uw United Kingdom
Phone number
SIC Code
7299 - Miscellaneous Personal Services, Not Elsewhere Classified
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Founded
2011
Employees
51-200

Section iconFunding & Financials

  • $1M$10M

    Interact Contact Centres's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $1M$10M

    Interact Contact Centres's revenue is estimated to be in the range of $1M$10M

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