Expansion opportunities JB Hi-Fi has been expanding with new store openings including a large format store in Stony Rise Central and a Devonport location, indicating ongoing growth in regional Australia. Sales teams should target new store foot traffic, local marketing partnerships, and region-specific promotions to capture early adopters and drive initial category momentum.

Digital and omni-channel The company maintains a strong online catalog alongside in-store offerings and uses tech like continuous delivery and Segment, suggesting potential for integrated online to offline campaigns, personalized promotions, and remarketing to shoppers across digital touchpoints.

Cybersecurity stance Recent appointment of a head of group cyber security signals increased emphasis on digital trust and secure transactions, creating cross-sell opportunities for enterprise-grade security solutions, consumer data protection services, and premium customer assurance offerings.

Competitive landscape Competition from Amazon Business and other large retailers is noted, highlighting opportunities to emphasize exclusive brands, price leadership, and value-added services such as installation, extended warranties, and bundled home entertainment packages to defend and grow market share.

Targeting growth segments Recent store openings in Tasmania and mention of large-format formats suggest a focus on growing catchment areas and higher-value product categories; sales outreach can focus on emerging home entertainment ecosystems, gaming peripherals, and high-margin accessories to maximize basket size in new markets.