Insights

Strong Industry Focus Kapture CX specializes in delivering customer experience solutions across verticals such as retail, BFSI, travel, and consumer durables, indicating potential opportunities to cross-sell tailored CX platforms to businesses within these sectors.

Award-Winning Innovation Winning the Product of the Year at the 2025 Seatrade Cruise Awards highlights Kapture's recognition as a leader in CX innovation, making it an attractive partner or vendor for organizations seeking award-winning solutions.

Global Presence With customers in 16 countries and participation in international events like Google Cloud AI and industry awards, Kapture CX demonstrates a global footprint, presenting opportunities to expand sales in diverse geographic regions.

Recent Leadership Changes The appointment of a Chief Customer Officer focused on AI innovation suggests a strategic emphasis on advanced customer success solutions, opening sales avenues with companies investing in AI-driven CX technologies.

Market Position & Funding With a revenue estimated between $10M and $50M and recent funding of $4M, Kapture CX is positioned as a growing, mid-sized player with potential for strategic partnerships or investment opportunities within the competitive CX platform space.

Kapture CX Tech Stack

Kapture CX uses 8 technology products and services including Microsoft Advertising, Linkedin Insight Tag, Power BI, and more. Explore Kapture CX's tech stack below.

  • Microsoft Advertising
    Advertising
  • Linkedin Insight Tag
    Analytics
  • Power BI
    Business Intelligence
  • Zendesk
    Documentation Tools
  • HubSpot
    Marketing Automation
  • Java
    Programming Languages
  • Apache HTTP Server
    Web Servers
  • Facebook
    Widgets

Media & News

Kapture CX's Email Address Formats

Kapture CX uses at least 2 format(s):
Kapture CX Email FormatsExamplePercentage
First.Last@kapturecrm.comJohn.Doe@kapturecrm.com
76%
First@kapturecrm.comJohn@kapturecrm.com
13%
First.L@kapturecrm.comJohn.D@kapturecrm.com
9%
FL@kapturecrm.comJD@kapturecrm.com
2%
FLast@kapture.cxJDoe@kapture.cx
79%
First.MiddleLast@kapture.cxJohn.MichaelDoe@kapture.cx
7%
First.L@kapture.cxJohn.D@kapture.cx
7%
First.Last@kapture.cxJohn.Doe@kapture.cx
7%

Frequently Asked Questions

Where is Kapture CX's headquarters located?

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Kapture CX's main headquarters is located at Adjetter Media Network Pvt Ltd., B-9, 11th Floor Brigade Summit, ITPL Main Rd, Brigade Metropolis, Garudachar Palya, Mahadevapura Bangalore, Karnataka 560048, IN. The company has employees across 4 continents, including AsiaNorth AmericaEurope.

What is Kapture CX's phone number?

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You can contact Kapture CX's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Kapture CX's official website and social media links?

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Kapture CX's official website is kapture.cx and has social profiles on LinkedInCrunchbase.

What is Kapture CX's NAICS code?

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Kapture CX's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does Kapture CX have currently?

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As of October 2025, Kapture CX has approximately 570 employees across 4 continents, including AsiaNorth AmericaEurope. Key team members include Ceo: S. K.Cfo And Head Corporate Development: J. K.Chief Product Officer: V. G.. Explore Kapture CX's employee directory with LeadIQ.

What industry does Kapture CX belong to?

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Kapture CX operates in the Technology, Information and Internet industry.

What technology does Kapture CX use?

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Kapture CX's tech stack includes Microsoft AdvertisingLinkedin Insight TagPower BIZendeskHubSpotJavaApache HTTP ServerFacebook.

What is Kapture CX's email format?

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Kapture CX's email format typically follows the pattern of First.Last@kapturecrm.com. Find more Kapture CX email formats with LeadIQ.

When was Kapture CX founded?

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Kapture CX was founded in 2011.

Kapture CX

Technology, Information and InternetIndia501-1000 Employees

Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support. Kapture CX adapts to evolving customer expectations and transforms good customer experiences to great ones. 
Kapture’s teams and technology are built ground up with a core focus on “the customer”. Built around hyper-personalization, Kapture CX brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued.

With expertise in four key industry verticals: Retail (offline + ecommerce), BFSI, Travel, and Consumer durables (consumer goods and appliances), Kapture CX today is helping 1000+ businesses in 16 countries create wonderful customer experiences and empowers them at scale.

Section iconCompany Overview

Headquarters
Adjetter Media Network Pvt Ltd., B-9, 11th Floor Brigade Summit, ITPL Main Rd, Brigade Metropolis, Garudachar Palya, Mahadevapura Bangalore, Karnataka 560048, IN
Phone number
Website
kapture.cx
NAICS Code
5415 - Computer Systems Design and Related Services
Founded
2011
Employees
501-1000

Section iconFunding & Financials

  • $50M$100M

    Kapture CX's revenue is estimated to be in the range of $50M$100M

Section iconFunding & Financials

  • $50M$100M

    Kapture CX's revenue is estimated to be in the range of $50M$100M

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