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Industry Recognition Kapture Pte. Ltd has been recognized as a 'Leader' in the 2024 SPARK Matrix for CRM Customer Engagement Center, showcasing strong capabilities in customer support automation and CRM solutions. This recognition can be leveraged to increase brand credibility and attract new clients looking for industry-leading customer experience solutions.

Partnership Opportunities The recent partnership with Google Cloud to provide intelligent customer experience solutions opens up new partnership opportunities with tech giants. Leveraging this collaboration can lead to joint sales efforts and expanding market reach through Google Cloud Marketplace.

Product Innovation The launch of Self Serve 2.0, an AI-powered customer self-service solution, presents a strong selling point for businesses looking to enhance customer service efficiency and satisfaction. Positioning this innovative product feature can drive sales by addressing the growing demand for self-service solutions in the market.

Market Expansion Kapture Pte. Ltd's recent expansion into the BFSI sector with the industry's first voice bot highlights a strategic move towards tapping into new industry verticals. Sales teams can capitalize on this momentum by targeting BFSI businesses seeking cutting-edge customer support and sales automation solutions.

Talent Acquisition With the appointment of Gaurav Juneja as Chief Revenue Officer, Kapture CX reinforces its commitment to driving revenue growth and market expansion. Leveraging the expertise of key personnel like Gaurav Juneja in sales pitches can enhance credibility and confidence in the company's ability to deliver exceptional customer experience solutions.

Kapture CX Tech Stack

Kapture CX uses 8 technology products and services including Google Conversion Tracking, Facebook Pixel, jsDelivr, and more. Explore Kapture CX's tech stack below.

  • Google Conversion Tracking
    Advertising Networks
  • Facebook Pixel
    Analytics
  • jsDelivr
    Content Delivery Network
  • Spring Boot
    Frameworks And Libraries
  • Webpack
    Miscellaneous
  • C++
    Programming Languages
  • Apache
    Web Servers
  • Facebook
    Widgets

Media & News

Kapture CX's Email Address Formats

Kapture CX uses at least 2 format(s):
Kapture CX Email FormatsExamplePercentage
First.Last@kapturecrm.comJohn.Doe@kapturecrm.com
80%
First@kapturecrm.comJohn@kapturecrm.com
12%
First.L@kapturecrm.comJohn.D@kapturecrm.com
6%
FL@kapturecrm.comJD@kapturecrm.com
2%
FLast@kapture.cxJDoe@kapture.cx
100%

Frequently Asked Questions

Where is Kapture CX's headquarters located?

Minus sign iconPlus sign iconKapture CX's main headquarters is located at Adjetter Media Network Pvt Ltd. B-9, 11th Floor Brigade Summit, ITPL Main Rd, Brigade Metropolis, Garudachar Palya, Mahadevapura Bangalore, Karnataka 560048 IN. The company has employees across 5 continents, including AsiaNorth AmericaEurope.

What is Kapture CX's phone number?

Minus sign iconPlus sign icon You can contact Kapture CX's main corporate office by phone at
+1-415-630-****
. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Kapture CX's official website and social media links?

Minus sign iconPlus sign iconKapture CX's official website is kapture.cx and has social profiles on LinkedIn.

How much revenue does Kapture CX generate?

Minus sign iconPlus sign icon As of October 2024, Kapture CX's annual revenue reached $35M.

What is Kapture CX's NAICS code?

Minus sign iconPlus sign iconKapture CX's NAICS code is 5112 - Software Publishers.

How many employees does Kapture CX have currently?

Minus sign iconPlus sign iconAs of October 2024, Kapture CX has approximately 477 employees across 5 continents, including AsiaNorth AmericaEurope. Key team members include Chief Technology Officer: H. G.Chief Product Officer: V. G.Chief Revenue Officer: G. J.. Explore Kapture CX's employee directory with LeadIQ.

What industry does Kapture CX belong to?

Minus sign iconPlus sign iconKapture CX operates in the Software Development industry.

What technology does Kapture CX use?

Minus sign iconPlus sign iconKapture CX's tech stack includes Google Conversion TrackingFacebook PixeljsDelivrSpring BootWebpackC++ApacheFacebook.

What is Kapture CX's email format?

Minus sign iconPlus sign iconKapture CX's email format typically follows the pattern of . Find more Kapture CX email formats with LeadIQ.

How much funding has Kapture CX raised to date?

Minus sign iconPlus sign icon As of October 2024, Kapture CX has raised $4M in funding. The last funding round occurred on Dec 20, 2023 for $4M.

When was Kapture CX founded?

Minus sign iconPlus sign iconKapture CX was founded in 2011.
Kapture CX

Kapture CX

Software DevelopmentKarnataka, India201-500 Employees

Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support. Kapture CX adapts to evolving customer expectations and transforms good customer experiences to great ones. 
Kapture’s teams and technology are built ground up with a core focus on “the customer”. Built around hyper-personalization, Kapture CX brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued.

With expertise in four key industry verticals: Retail (offline + ecommerce), BFSI, Travel, and Consumer durables (consumer goods and appliances), Kapture CX today is helping 1000+ businesses in 16 countries create wonderful customer experiences and empowers them at scale.

Section iconCompany Overview

Headquarters
Adjetter Media Network Pvt Ltd. B-9, 11th Floor Brigade Summit, ITPL Main Rd, Brigade Metropolis, Garudachar Palya, Mahadevapura Bangalore, Karnataka 560048 IN
Phone number
+1-415-630-****
Website
kapture.cx
NAICS Code
5112 - Software Publishers
Founded
2011
Employees
201-500

Section iconMedia & News

Section iconFunding & Financials

  • $4M

    Kapture CX has raised a total of $4M of funding over 2 rounds. Their latest funding round was raised on Dec 20, 2023 in the amount of $4M.

  • $10M$50M

    Kapture CX's revenue is in the range of $10M$50M

Section iconFunding & Financials

  • $4M

    Kapture CX has raised a total of $4M of funding over 2 rounds. Their latest funding round was raised on Dec 20, 2023 in the amount of $4M.

  • $10M$50M

    Kapture CX's revenue is in the range of $10M$50M

Company Leadership

  • Stylized image of a person
    H. G.
    Chief Technology Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    V. G.
    Chief Product Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    G. J.
    Chief Revenue Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    S. S.
    Chief Operating Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    R. Y.
    Vice President Customer Operations
    Phone icon
    Mobile Phone

Employee Directory

  • Stylized image of a person
    G. J.
    Chief Revenue Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    A. B.
    Senior Manager - Founder's Office
    Phone icon
    Mobile Phone
  • Stylized image of a person
    N. K.
    Vice President, Founder’s Office
    Phone icon
    Mobile Phone
  • Stylized image of a person
    S. S.
    Chief Operating Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    B. R.
    Partner Director, Digital Transformation
    Phone icon
    Mobile Phone

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