Insights

Strong Industry Recognition Kapture CX's recent award as Product of the Year at the 2025 Seatrade Cruise Awards positions it as a leading innovator in customer experience solutions, making it an attractive prospect for businesses seeking award-winning CX platforms.

Expanding Leadership The appointment of a Chief Customer Officer and a Senior Director of Enterprise Sales indicates Kapture CX's strategic focus on scaling its global customer success and enterprise sales efforts, presenting opportunities to engage with expanding enterprise client accounts.

Global Market Presence With active participation in major industry events like Google Cloud AI Event 2025 and recognition in FT High-Growth Companies Asia-Pacific 2025, Kapture CX demonstrates a strong international presence suited for partnerships targeting global business expansion.

Industry-Specific Solutions Kapture CX’s expertise across retail, BFSI, travel, and consumer durables sectors highlights tailored solution offerings, making it a valuable partner for companies within these industries looking to enhance their customer support systems.

Competitive Positioning With a revenue range of $50 million to $100 million and a dedicated focus on AI-driven, personalized customer experiences, Kapture CX is well-positioned to compete with larger CX platforms, creating opportunities for upselling and cross-selling advanced features to mid-sized to large enterprises.

Similar companies to Kapture CX

Kapture CX Tech Stack

Kapture CX uses 8 technology products and services including Microsoft Advertising, Linkedin Insight Tag, Power BI, and more. Explore Kapture CX's tech stack below.

Microsoft Advertising
Advertising
Linkedin Insight Tag
Analytics
Power BI
Business Intelligence
Zendesk
Documentation Tools
HubSpot
Marketing Automation
Java
Programming Languages
Apache HTTP Server
Web Servers
Facebook
Widgets

Media & News

Kapture CX's Email Address Formats

Kapture CX uses at least 2 format(s):

Kapture CX Email Formats	Example	Percentage
First.Last@kapturecrm.com	John.Doe@kapturecrm.com	75%
First@kapturecrm.com	John@kapturecrm.com	14%
First.L@kapturecrm.com	John.D@kapturecrm.com	9%
FL@kapturecrm.com	JD@kapturecrm.com	2%
FLast@kapture.cx	JDoe@kapture.cx	79%
First.MiddleLast@kapture.cx	John.MichaelDoe@kapture.cx	7%
First.L@kapture.cx	John.D@kapture.cx	7%
First.Last@kapture.cx	John.Doe@kapture.cx	7%

Frequently Asked Questions

What is Kapture CX's phone number?

You can contact Kapture CX's main corporate office by phone at

+1-415-630-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Kapture CX's official website and social media links?

Kapture CX's official website is kapture.cx and has social profiles on LinkedIn Crunchbase.

What is Kapture CX's NAICS code?

Kapture CX's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does Kapture CX have currently?

As of December 2025, Kapture CX has approximately 575 employees across 4 continents, including AsiaNorth AmericaEurope. Key team members include Ceo: S. K.Cfo And Head Corporate Development: J. K.Chief Product Officer: V. G.. Explore Kapture CX's employee directory with LeadIQ.

What industry does Kapture CX belong to?

Kapture CX operates in the Technology, Information and Internet industry.

What technology does Kapture CX use?

Kapture CX's tech stack includes Microsoft AdvertisingLinkedin Insight TagPower BIZendeskHubSpotJavaApache HTTP ServerFacebook.

What is Kapture CX's email format?

Kapture CX's email format typically follows the pattern of First.Last@kapturecrm.com. Find more Kapture CX email formats with LeadIQ.

When was Kapture CX founded?

Kapture CX was founded in 2011.

Kapture CX

Q: What is Kapture CX's official website and social media links?

Kapture CX's official website is kapture.cx. Kapture CX has social profiles on LinkedIn.

Q: How many employees does Kapture CX have currently?

Kapture CX has approximately 575 employees.

Q: What technology does Kapture CX use?

Kapture CX's tech stack includes HubSpot, cdnjs, Adobe Creative Suite, Bootstrap, X-Content-Type-Options.

Technology, Information and InternetKarnataka, India501-1000 Employees

Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support. Kapture CX adapts to evolving customer expectations and transforms good customer experiences to great ones. 
Kapture’s teams and technology are built ground up with a core focus on “the customer”. Built around hyper-personalization, Kapture CX brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued.

With expertise in four key industry verticals: Retail (offline + ecommerce), BFSI, Travel, and Consumer durables (consumer goods and appliances), Kapture CX today is helping 1000+ businesses in 16 countries create wonderful customer experiences and empowers them at scale.