Insights

Acquisition Strategy Puzzel has shown a strong acquisition strategy by acquiring companies like Capturi and SupWiz to enhance their CX platform. This presents an opportunity for cross-selling and upselling their integrated solutions to a broader customer base.

Industry Recognition With prestigious awards like the European Company of the Year and being recognized as the most innovative CCaaS provider, Puzzel's industry recognition can be leveraged to build credibility and trust with potential clients, showcasing their cutting-edge technology and customer-centric approach.

Innovative Tools Launch The recent launch of a suite of tools by Puzzel highlights their dedication to creating innovative solutions for managing customer interactions. Sales opportunities arise from offering these new tools to customers seeking advanced contact center solutions for improved customer engagement and operational efficiency.

Thought Leadership Survey Puzzel's State of Contact Centres 2024 survey displays their thought leadership in understanding industry trends and challenges. This insight can be utilized in sales pitches to position Puzzel as a knowledgeable partner that can address current and upcoming needs of companies in the CX landscape.

Revenue Growth Potential With a revenue range of $50M - $100M and continuous expansion through acquisitions, Puzzel demonstrates significant growth potential. Sales professionals can capitalize on this by targeting businesses looking to partner with a financially stable and scalable company for their customer service needs.

Puzzel Tech Stack

Puzzel uses 8 technology products and services including Power BI, Osano, PostgreSQL, and more. Explore Puzzel's tech stack below.

  • Power BI
    Business Intelligence
  • Osano
    Cookie Compliance
  • PostgreSQL
    Database
  • Polyfill
    Javascript Libraries
  • JSON
    Programming Languages
  • Python
    Programming Languages
  • HSTS
    Security
  • Gravity Forms
    Web Platform Extensions

Media & News

Puzzel's Email Address Formats

Puzzel uses at least 1 format(s):
Puzzel Email FormatsExamplePercentage
First.Last@puzzel.comJohn.Doe@puzzel.com
87%
First@puzzel.comJohn@puzzel.com
11%
First.MiddleLast@puzzel.comJohn.MichaelDoe@puzzel.com
1%
FL@puzzel.comJD@puzzel.com
1%

Frequently Asked Questions

Where is Puzzel's headquarters located?

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Puzzel's main headquarters is located at Fredrik Selmers vei 3 Alna District, Oslo 0663 NO. The company has employees across 6 continents, including EuropeAsiaAfrica.

What is Puzzel's official website and social media links?

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Puzzel's official website is puzzel.com and has social profiles on LinkedIn.

How much revenue does Puzzel generate?

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As of October 2024, Puzzel's annual revenue reached $75M.

What is Puzzel's NAICS code?

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Puzzel's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does Puzzel have currently?

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As of October 2024, Puzzel has approximately 311 employees across 6 continents, including EuropeAsiaAfrica. Key team members include Chief Executive Officer: F. L.Chief Marketing Officer: G. W.Chief Revenue Officer (cro): R. G.. Explore Puzzel's employee directory with LeadIQ.

What industry does Puzzel belong to?

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Puzzel operates in the IT Services and IT Consulting industry.

What technology does Puzzel use?

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Puzzel's tech stack includes Power BIOsanoPostgreSQLPolyfillJSONPythonHSTSGravity Forms.

What is Puzzel's email format?

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Puzzel's email format typically follows the pattern of . Find more Puzzel email formats with LeadIQ.
Puzzel

Puzzel

IT Services and IT ConsultingOslo, Norway201-500 Employees

At Puzzel, we fundamentally believe that fantastic customer experiences shouldn’t have to be complicated. This is why we built Europe’s leading CX platform that helps businesses like yours deliver first-class customer service to every customer. Awarded the Most Innovative Company in 2023, our CX platform combines contact centre, self-service and AI capabilities, offering a single platform to resolve all automated and human-led interactions in a simple, efficient way – delighting every customer. Artificial intelligence is harnessed at every touchpoint to automate tasks, provide insight, and personalise service and support. The Puzzel CX platform is loved by agents and trusted by contact centre leaders.

Section iconCompany Overview

Headquarters
Fredrik Selmers vei 3 Alna District, Oslo 0663 NO
Website
puzzel.com
NAICS Code
5415 - Computer Systems Design and Related Services
Employees
201-500

Section iconFunding & Financials

  • $50M$100M

    Puzzel's revenue is in the range of $50M$100M

Section iconFunding & Financials

  • $50M$100M

    Puzzel's revenue is in the range of $50M$100M

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