Usabilla
Software DevelopmentNorth Holland, Netherlands2-10 Employees
Usabilla is a software development company based in Amsterdam, North Holland, Netherlands. It focuses on helping organizations become more customer-centric by collecting targeted, contextual feedback through surveys and campaigns. With a small team, it translates that feedback into digital experiences that reflect what customers value and help organizations adapt to change. It counts major brands such as Philips, Tommy Hilfiger, KLM, and Audi among its customers, supporting improvements to their digital touchpoints through Voice of Customer insights. In 2019, Usabilla was acquired by SurveyMonkey, a global survey software company based in San Mateo, California. In early 2020, Usabilla launched a CX analytics solution that enables users to combine, segment, and compare feedback across channels.
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